NH Jolly Madison Towers
- What's Included
My boyfriend and I visited in August 2017 and booked a superior room. We were given a tiny room that smelt of bleach and you couldn't see out of the windows as there were walls and air condition units. The room looked absolutely nothing like the photos. We complained and were confronted by rude staff. When the manager finally arrived she was very relaxed, didn't seem to bothered and said that for the website they take photos of the best rooms and obviously they aren't all like that. We were supposed to have a bath and that wasn't included. We were finally changed and got a bit of a better room after an hour of arguing which left me in tears, we still ended up with two beds as there was no space, not the double we have booked. A terrible start to the holiday! The location of the hotel is good but that is the only good thing I can say about it. It was really an awful place! Save your money and go somewhere else.
When I read the comments on the hotel and it's rooms right before I boarded for my flight to NYC, I got quite scared by all of the stories with dirty beds and bads.But when I finally arrived at the hotel I was absolutely surprised by how clean and neat my hotel room was! Clean bed, great bathroom and an amazing few. Even after someone tried to get into my room the security staff made sure they took care of it and made me feel a lot safer! I would definitely recommend this hotel to anyone who wants to pay a fair price while being located at an amazing spot in NYC.
Stayed here in an upgraded room for six nights in a lovely room which had a view of the Empire State Building. Room was clean, well presented and well proportioned. Bathroom was clean and there was plenty of hot water in the tank! Thanks to all staff for a great stay.
They said they are shutting down to do renovations but they shouldn't been accepting reservations in the conditions the establishments was. They were probably trying to make few box but letting people book due to the holiday season but it is not fair to the customer. The heating system would make a noise which you cant sleep all night, the bathroom had mold into the sealing, the walls were ripped off. I spend 3 nights over there, it was total disaster, I never do negative reviews, but this is one I'm forced to do it because I do not want other people to go thru like my experience. I have been traveling the US and the world this is definitely the worst hotel I stayed in the US. the only positive thing I can say about this hotel, is the location, great location close to Madison avenue, fifth avenue and times square and the surrounding sites. DO NOT BOOK HERE!
My husband and I stayed here in December for 1 night prior to going on a cruise the next day. Unfortunately our travel agent booked this hotel, and based on the pictures on their website it looked okay. While the location in mid-town Manhattan is perfect, the hotel itself is terribly dated. From the faded and worn carpets in the hallways, to the dated furniture and poor-quality bed & linens. Our TV was a small, old model, and the reception was terrible. I've stayed in NYC many times and never had a bad experience, until this one. I have sent pictures of our room to our travel agent and expressed my disappointment. I would stay far away from this place.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 250 Rooms
- Common Area Wireless Access
- Parking (fee)
- Wheelchair access to common/public areas
- Laundry Service
- Concierge service
- Business facilities
- Pets Allowed
- Wireless Internet Access
- air conditioning
Resort Location Map
NH Jolly Madison TowersNew York,United States
- Hotel Contacts
- Extra Info
22 E 38th St Midtown, New York City, NY 10016-2502
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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