NH Jolly Madison Towers
- What's Included
We stayed at the Maddison towers for 4 nights. We got a room on the 8th floor which was ok, it wasn't a refurbished room like in the photos it was one of the old rooms. We didn't mind so much as we planned to be out most of the time. Because we got the hotel at a good price it enabled us to do more excursions etc and do what we want. Don't come to this hotel expecting anything fancy but the staff are friendly and the rooms are safe and clean. Walking distance to most popular attractions the only taxi we got was to ground zero/ pier 17 and the Yankee stadium. The rooms do not have tea or coffee facilities but the dunkin donuts over the road is really good and loads others around
The hotel is a total lie, nothing like the pic you see in the internet, besided they offered us a different room of what we paid for, the staff was rude and everything was old and dirty. The only real thing of this hotel is that it has a good location.
The only good thing this hotel has is its location, other than that... nothing. Pictures shown in their site are nothing from what we experienced, the rooms and furniture are old, worn and really dirty. Receptionists and staff are pretty rude and know nothing about how to treat their guests. I can say hostels are better than this place that looked and felt like my great grandmother's house.
Had a good stay. Make sure u go for the deluxe room. Much much better than standard room. Room nice & big. Good location. Very comfortable. No food in hotel but there are a lot of places close by. Will stay there again.
Great central hotel blighted on arrival by the rude female receptionist. We had been travelling all day, had a long delay at the airport, and were delighted to arrive at last at out hotel at 12.30am The receptionist didn't even look up from what she was doing, didn't acknowledge us, and only when she kept us waiting a good 5 minutes, decided to check us in.I had booked a high floor, quiet room and chose a superior room as a treat for my daughter who was celebrating her 30th birthday. Unfortunately it was none of the above. I went back to reception, and fortunately it was a male who was now on duty, who did, albeit very grudgingly, change us to a room more suited to what we had requested. Fantastic location , but no food or drink sold on the premises. Got the same female on check out, who, surprise surprise, was as equally unhelpful. We had a query about our shuttle transport , to which he replied that we should've called them the day before, and not now, before handing me back my paperwork. Luckily the shuttle arrived to take us to the airport, but had it not, I don't think she would've helped in the slightest. Maybe a customer service meeting once a week would help staff like her realise that a little friendliness and attention goes a long way.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 250 Rooms
- Common Area Wireless Access
- Parking (fee)
- Wheelchair access to common/public areas
- Laundry Service
- Concierge service
- Business facilities
- Pets Allowed
- Wireless Internet Access
- air conditioning
Resort Location Map
NH Jolly Madison TowersNew York,United States
- Hotel Contacts
- Extra Info
22 E 38th St Midtown, New York City, NY 10016-2502
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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