NH Jolly Madison Towers
- What's Included
Location great, all the staff we encountered were extremely friendly and helpful with information etc! Room was lovely, extremely clean and spacious, room was cleaned, towels replaced coffee etc every day. The only negative is there is no bar/restaurant however we didn't go to New York to sit in our hotel, and there are copious amounts of places to eat/drink nearby! For what we paid for our 5 night break I couldn't be happier with the standard of the hotel. Bed extremely comfy! Was a bit surprised at cost in taxi to and from hotel, we could have used subway/train about $85. New York was amazing, & I would happily recommend this hotel! :)
We were satisfied with the room and the bathroom at that price. Cleaning was good, nice staff. You didn't hear traffic in the room, because our view was to the backyard. There was very bad and loud aircondition. The TV was old and boxy, But we managed. The location was very good. We didnt have breakfast included, but there was a good breakfast/restaurant open 24/7 at the corner of the same avenue. Overall satisfied and would recommend.
At first when looking at the website I thought "wow, a European style hotel in NYC". The location was the best the hotel has to offer. The front desk was nice and had to figure out a way for a two bed room to work, even though I had booked the hotel a month previous. There was mention of a room with air conditioning problems and guess who got it? Yep, me. It was 80 degrees when I entered the room. I called down to the front desk and they said they didn't have anymore rooms. I said fix this problem or give a refund. They sent up a mobile air conditioning unit and a fan that worked perfectly. That I was thankful for! The building itself has a creepy feel to it and when I took the small elevator down to get ice on the 4th floor I thought I was in the movie The Shining! Doors opened and all the decor including the mirror was red!!! I had a OMG moment for sure. Made it back fine and went to bed. The beds were like bricks. Old style thin spring mattresses on a European frame. Not good. Glass shower leaked no matter what position you put the door in. When I asked for extra towels, they sent up a guy who did not speak English with toilet paper. I only fell asleep because I was exhausted and woke up to a severe headache and backache. Three nights later and I was ready to go home. NYC was fun, but I will not stay here again. As I went to retrieve a valet, the doorman was rude and condescending. FYI, his name was Eddie. I really wanted to try to make this positive in every light, but it just didn't happen. Pay a little extra and be happy.
I booked this hotel for a ridiculously cheap rate on a travel site without knowing what hotel I was booking (110% out of my Type-A character, but it was SO CHEAP.)When I got my email confirmation letting me know what hotel I had booked *NON-REFUNDABLE*, I hit the reviews and panicked. Absolute full-on anxiety. Absolute regret.Luckily, my husband and I were just up in NYC for one night to see a concert and eat and shop our way around town, so I talked myself down off the ledge. "We'll only be in the room to shower and sleep, how bad can it be?," I thought. And I am very pleased that I did.We checked in, no problem. We had an excellent conversation with the men at the desk about the Jersey shore and Jam Bands. Seriously, the two gentlemen at the front desk were awesome. We got upgraded to a deluxe room (Possibly because hubby's a Deadhead? Possibly because we are polite and friendly and generally non-jerks? Possibly because they were under-booked?). For whatever reason that happened, we were very glad for it.Our room was on the 15th floor, with a view of the Empire State Building. The room was clean, but a little worn. The bathroom was GORGEOUS and immaculate. Seriously, the bathroom was the highlight of the room. I almost wish we were there longer so that I could have utilized that bathtub. Sheets were white and clean, pillows were soft, bed was hard and a little lumpy. TV reception was crappy, but I've been in a few hotels where that happens. And if you're that focused on what's on TV, you're wasting your time in NYC.Overall, our room was a B+/A-. MUCH better than I had anticipated based on these reviews. I guess it really depends what type of room you get. Spring for a Deluxe room if you can. And always keep in mind, that angry people yell way louder than happy people praise.I just hope this review alleviates someone's Post-Booking-Type-A anxiety.
This hotel is so badly run. The location is good but that's the only thing that is good about it. There was a big stain on the carpet in the hotel room. I have also been home over 3 weeks and I still haven't received my deposit back of the hotel yet. Every time I email I don't get an email back and when I ring they tell me that they can't do anything. It's an absolute joke. I was told when I was checking out that my deposit would be back in my account in a week maybe 2 weeks! It is now coming up to 4 weeks and they don't have an explanation for me as to why my money isn't in.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 250 Rooms
- Common Area Wireless Access
- Parking (fee)
- Wheelchair access to common/public areas
- Laundry Service
- Concierge service
- Business facilities
- Pets Allowed
- Wireless Internet Access
- air conditioning
Resort Location Map
NH Jolly Madison TowersNew York,United States
- Hotel Contacts
- Extra Info
22 E 38th St Midtown, New York City, NY 10016-2502
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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