NH Jolly Madison Towers
- What's Included
Everything about this hotel was nasty! From the rude lady at checkin to the dirty room and outdated decor. Save your money! Location is good but you can get a much better hotel near by for same price.
Great midtown location- close to everything ! Rocco at front desk was very pleasant and upgraded us a Category in room. Brought extra blankets as requested. The rooms are dated. VERY and definitely wear and tare but for the amount of time for a short trip that we were in it , it was CLEAN and like i said perfect location to grand central and so much more midtown action spots. Would consider staying again for sure for the price! I do hope for a update soon! Thank You!
Overall, the hotel is extremely run down and out dated. The rug is old and permanently damp. The beds were uncomfortable and the sheets were thin and it was barely a cover for the gross stained mattress. Upon check in, i did find blood on the sheets and the shower head was broken so they had to switch our room in order for us to use the shower. Even the TVs are from the 80s and all static. According to the reviews, they will be updating the hotel at the end of the year - however i will never stay here again. The worst part was that one of the rooms we reserved at this hotel for a business trip, had bed bugs! I would stay far away from this run down hotel. You'll spend more money replacing your items that become infested with bed bugs than the cheap rate that is offered through priceline or hotels.com.
This hotel is conveniently located to some of the better attractions in New York like Empire State, Bryant Park, Macys, NY Library, Time Square, Scotty's Diner and Grand Central, etc., all within walking distance... and the hotel is clean and good - by European 2*plus standards... but that is about all I can say that is good.I stay at NH hotels a couple times every year for the last few years and am very happy with them in Europe and Asia... this being the primary reason why I picked this hotel in New York... but this hotel in New York is so far below NH Europe and Asia usual standard that I was embarrassed bringing my partner there...Otherwise there is no café/restaurant/breakfast room in this hotel, the staff are civil at best although the bell-boy? was very helpful storing our luggage until the room was ready. The rooms are small and old with windows facing brick walls and poorly decorated and poorly furnished as if they have no idea how the other NH hotels operate.
I've seen some bad reviews on here but to be honest our experience was nothing like these! start with the minor bad points, after a 20 hour journey we stood waiting at reception to check in for about 20 mins while a customer was enquiring about all things tourism - and there was nobody else there to assist. One other person sat in the little side office but they didn't get up to see to us. Secondly we had booked a twin room and they tried to give us a double - we didn't want to share a bed so we asked to move and they did let us.Other than that, zero issues during our 4 day stay. Bit outdated but you don't go to new York for the décor! the location was ideal close to everything, the rooms were made up each day - and for the cost (about £600 less than anything else we could find!) we were really happy. No safe in the room which isn't ideal!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 250 Rooms
- Common Area Wireless Access
- Parking (fee)
- Wheelchair access to common/public areas
- Laundry Service
- Concierge service
- Business facilities
- Pets Allowed
- Wireless Internet Access
- air conditioning
Resort Location Map
NH Jolly Madison TowersNew York,United States
- Hotel Contacts
- Extra Info
22 E 38th St Midtown, New York City, NY 10016-2502
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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