Renaissance New York Hotel 57
- What's Included
Didnt mind the hotel and lounge area, potentially very trendy and the location was great. However, the rooms and hallways were no where the level I would have expected for a Renaissance Property. Hopefully upgrades are planned for the future as the rates were much to high for the level of rooms. The bed was super comfy though!
Renaissance New York Hotel 57 is located on 57th Street and is several blocks away from the hustle and bustle of Time Square. The hotel is DARK and the décor is a bit unusual and could use some updating. The service was great but don't expect this to be a Renaissance to have large rooms or new features. It is a bizarre setup with the check in desk on the ground floor and then you take an elevator to the lobby, cross the lobby area to another set of elevators that will take you to your floor. The elevators are small, dark and appear to be a bit rickety. The motif is something out of the movie Beetlejuice and could be what makes this a boutique hotel. The beds are comfortable, the rooms are clean although they are a bit small and could use a makeover. All in all I was there to sleep and not there to enjoy the scenery. There is a small bar off the lobby area and there is no restaurant until January 2018. Since I was there on the weekend the concierge room was not available although I was compensated in Marriot points for this. To get to any of the midtown tourist sites you should bring your walking shoes or count on taking an Uber for about $8 to $9 or a taxi There are a variety of restaurants and bars in the area of the hotel if you plan on staying close by. If you have a car do not park in the garage next to Renaissance. Pull up directly in front of the Hotel and they will valet it for you. Its less expensive and you don't have to worry about it until you leave. Be aware that there is a very small loading and unloading area in front of the hotel. Its New York what do you expect. Its much better than what I saw in midtown where people were trying to negotiate there luggage while walking through Time Square. All in all the Staff was great, the rooms were clean and the beds were comfortable.
We enjoyed our stay here. The hotel bar is a great way to kick off the night with it's unique decor and gracious bartender (Jon or Jorge? Couldn't make out his name on the card he gave me). Plus the hotel is within walking distance of Time Square and Central Park.
Really bad experience and frankly an embarrassment to the Marriot brand.On check in I was informed that I my reservation was one night shorter than it actually was - this led me to making a non refundable reservation at another hotel (as the night receptionist informed me he could not help me) Later the hotel informed me that I indeed did have a reservation for the correct amount of nights leading me to simply losing $350 for the other reservation I was forced to make..First room was tiny and probably last renovated 30 years ago. A/C made the noise of a jet engine and kept me awake most of the night. . After request I was moved to a larger room . This room was not cleaned on either of the days I stayed in it.I had several parcels delivered to the hotel , despite tracking notifications the hotel claimed for 3 days nothing had been received. Finally at the intervention of Roberto (only saving grace at this eatablishment) the packages were finally found.At check out nobody bothered to ask how my stay was - I assume they knew the answer.Stay away !
The staff at this property is so pleasant and accommodating. On a gray, rainy evening, Jorge lifted my spirits with his friendly personality and he made me feel so welcome in the lounge. I travel a lot for business and it is so nice to feel like you are at a home away from home. Diana and the bell man always try to get to know hotel guests and suggest spots they might enjoy. I look forward to coming back to this hotel!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 200 Rooms
- Business centre
- Room service
- 1 double bed
- 225 square feet
- In-room safe
- Internet / Wi-Fi (fee)
- Alarm clock
- Coffee maker/tea service
- Luxurious bedding
- Some rooms have shower only
- Cribs and rollaway beds not permitted
- Non smoking
Resort Location Map
Renaissance New York Hotel 57New York,United States
- Hotel Contacts
- Extra Info
130 E 57th St, New York City, NY 10022-2726
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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