Renaissance New York Hotel 57
- What's Included
Stayed here Friday, Feb 17, through Mon, Feb 20, for the President's Day Weekend in NYC. I'm a frequent business/personal traveler to NYC so I know the city fairly well. I've always wanted to stay at Hotel 57 since they opened several years ago. When I saw a great rate for this weekend, I jumped on it. I should of known things were off to a shaky start when I checked in around midnight on Friday. The reason I opt for mobile check-in is so I can run into the reception area, grab my room key and get to my room to drop off my luggage. At check-in it was very slow and the front desk staff insisted on handing me every brochure and suggestion for a place to eat every meal. All great and everything, but not at midnight. It appears I was upgraded to a corner room with a little extra space. It was nice to have the couch and a spacious bathroom. The room itself seems to be in need of a refresh, the bathroom seemed updated.As for the rest of my experience it was disappointing not having a fully stocked executive lounge. Every time I went into the lounge it was often picked over and only had a few bottles of water. It would be nice if this were fully stocked all day with drinks and snacks. Also, I don't understand why they shut down the coffee machine in the late morning. We tried to grab coffee around 10:30 or 11 on Sun morning and the machine was already shut down. Doesn't make sense to me. I guess it's their way of forcing you to use their restaurant or leave the hotel. I also want to point out the attitude of the bar staff. We wanted to grab drinks Sunday night (3 of us) and the bar tender had a major attitude with us. She was more interested in explaining their whiskey selection to one individual who arrived at the bar after us than taking our drink orders. She would start and stop making our drinks in order to appease and flirt with this individual. Some extra training could be used with the bar staff.All in all, I probably wouldn't stay here again. I feel there are better Marriott/Starwood properties in the NYC that would provide better executive lounge and service experience while staying in NYC.
This was our second stay at the Renaissance New York Hotel 57. Our tour group booked the past two years. A very nice hotel, clean, spacious rooms and nice staff (very helpful!). For our sightseeing and touring needs, the hotel was perfect. We had breakfast there two mornings, good food, attentive staff. Stopped in the hotel bar in the afternoon, drink prices were a bit high but this is New York City. Overall, I would recommend the hotel.
Booked an one-bed room studio; good furniture in room; great location. Also, compare with other Marriott hotels, it has a better value. Also, it closes to the Roosevelt Island tram; I recommend to take the tram if you've never done so.
Can anyone tell me if this hotel charges a facility supplement fee? Thanks in advance everyone ....... and any other tips and advice would be greatly appreciated. What is the toiletries situation? Xxxxx
Location - walking distance to most attractions AND FOOD. Very friendly and professional staff. Hotel interior is impecably designed, with blown glass and metal accents throughout. Room was clean and newly renovated. Beds were quite comfortable ( and I am 9 months pregnant with back problems). Yes, there was an issue with hot water pressure, but it was temporary, and management totally compensated forthe inconvenience.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 200 Rooms
- Business centre
- Room service
- 1 double bed
- 225 square feet
- In-room safe
- Internet / Wi-Fi (fee)
- Alarm clock
- Coffee maker/tea service
- Luxurious bedding
- Some rooms have shower only
- Cribs and rollaway beds not permitted
- Non smoking
Resort Location Map
Renaissance New York Hotel 57New York,United States
- Hotel Contacts
- Extra Info
130 E 57th St, New York City, NY 10022-2726
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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