Renaissance New York Hotel 57
- What's Included
We stayed 5 nights in the superior queen room. Why they call it superior is beyond me and I am afraid to see what the cozy room is like. We were wondering if we were actually put in the cozy double room by mistake but after asking front desk we were told point blank that it was in fact the queen room. The lady at the front desk was very dismissive and it seem like they weren't interested in what we had to say at all and mostly annoyed by the fact that we wanted to check. The room we got was tiny, nothing like the photos on their website. It was so small that they could only fit one bedside table on one side of the room. I had the luxury of having to charge my phone on the floor next to the bed. The bathroom is nicely renovated but the flush on the toilet sounds like a small jet aircraft taking off. Ok if you are staying on your own but when you are with your partner and you go to the bathroom in the middle of the night you will wake them unless they are a deep sleeper. The air con wasn't much better. The first two night when we turned on the heating it made so much noise we couldn't leave it on. Sound like you have a generator on in your room. When it is off it blows cold air. I think the room next door was having the same issue since we could hear it turning on from our room. After two night however it seemed to fix itself and we were able to use it with some peace. Not next door though unfortunately. They are also doing some renovations in the hotel, we received a letter in our room advising of the potential noise. This might have been good to know before we booked and it might be worth while calling if you are looking to stay to see if this is complete. I can't say this was the most comfortable stay we have ever had in a hotel. We were glad to be leaving. In the end I probably should have gone with the other hotel I was tossing up between.
Had an exciting stay here last week, culminating with a kitchen grease fire that had us all standing outside in the dark from 5:30-7:30 am... However, the location is good, the rooms were very comfortable, and the staff is extremely friendly. Only issue is that the lobby lounge should have coffee/tea available all day, not just at breakfast, and the breakfast food tended to start running out well before the end of breakfast.
My boyfriend and I stayed here for a weekend in April. The hotel is in a great location, very convenient to the subway. The decor in this hotel is strange, I couldn't tell if it was really dated or just trying to be eclectic. The rooms are very large, with a nice sitting area. The executive lounge is a joke, so I wouldn't stay here for that. Overall we had a decent stay.
We arrived early and our room was ready which was perfect. Staff is very nice and friendly. Rooms are small but it didnt matter because we only slept there. It was clean and the bed was comfy. Hotel is in a perfect loacation. We used their business center to print out our boarding passes. We didnt use any other service they provide. I would recommend this hotel.
Thanks to all the staff in Hotel 57- as i know from my reading of reviews prior to our arrival that the hotel staff read these reviews. Now the review. From the time we arrived to celebrate my wife's 50th birthday until we departed the whole staff were beyond compare. The front desk staff, Raymond and Serge and the Manageress Kim were all first class and thanks especially to Maggie in the Concierge Lounge who looked after our two teenage boys every morning at breakfast, we had an exceptional hotel experience. We had surprises at our room on arrival and during our stay when we had a small problem this was addressed with a "no problem' attitude and was sorted with haste, thanks to Kim. Staff have to be complimented and this goes throughout the hotel even down to the room cleaning staff and porters- all first class.The hotel itself is perfectly located on a corner near Bloomingdales, a subway, a chemist and the Pig and Whistle Irish bar is just around the corner for a quick beer. To be honest its hard to fault the hotel. Many and varied TV channels on the large wall mounted movable screen and extra room space in the double queen bedroom we occupied. There are 3 Lifts which work perfectly and the whole place, while in an old New York building is spotlessly clean. A few words of advice to the hotel regarding our experience and which may benefit other guests - Copious amounts of hair Shampoo and body lotion/moisturizers are provided free of charge but for some reason no shower gel in the hotel, we did ask but they dont supply it. The only complaints I have and it annoys me to find fault is that there is a charge of 5 dollars per bottle of water in the room (plus tax), these are small plastic bottles and although as was pointed out to me (afterwards) that the charge is written on the bottle it is so small that it it is almost indistinguishable. Now you have been warned- its free in the Concierge Lounge or for a dollar in nearby shops. Also, although wifi was listed at 15 dollars per day, our teenagers seemed happy enough with the free wifi that reached our 15th floor room, so cant complain. These complaints are beyond the scope of the local hotel staff and cannot be blamed on them. Finally the transport provided on departure by the hotel was perfect, cheaper than the local cabs, more modern and on time. Well done all around. So in conclusion, would i visit again....absolutely, without a doubt.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 200 Rooms
- Business centre
- Room service
- 1 double bed
- 225 square feet
- In-room safe
- Internet / Wi-Fi (fee)
- Alarm clock
- Coffee maker/tea service
- Luxurious bedding
- Some rooms have shower only
- Cribs and rollaway beds not permitted
- Non smoking
Resort Location Map
Renaissance New York Hotel 57New York,United States
- Hotel Contacts
- Extra Info
130 E 57th St, New York City, NY 10022-2726
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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