Renaissance New York Hotel 57
- What's Included
This was my second stay at this Marriott property. The first was for business with a midnight arrival and 6:00 AM departure. The hotel is fine for this type of stay. For anything longer I would recommend a nearby Courtyard as a better option as the rooms at the Renaissance are small and amenities are minimal. Check in via web app to avoid having to wait past stated 3:00 PM check-in time.
Stayed for NYE 2017. Had an issue with some people smoking in the room next to us so we got upgraded to a fantastic suite !!! The staff were helpful throughout. Location is great. Rooms are simple but elegant.
We chose this hotel for a combination of reasons: the price, the location, the good experience we had with Renaissance in Seattle, Marriott Reward points and, of course, the mostly positive reviews here on Tripadvisor.The location is very good. I wanted to be within walking distance of Central Park, Bryant Park, all the major museums etc-and it was. Although, on the last day of our stay, we did take cabs to and from the Natural History Museum because it was pouring rain and it was the farthest attraction we were visiting. The surrounding area of this hotel is mostly high end boutiques so at night, there isn't much going on. This is good because that means it's quiet at night so you can bank of a good night's rest. This is not so good because it is a 10 minute walk before you come across any interesting nightlife.The positive reviews about the staff are absolutely true. Every person I encountered was friendly and enthusiastic about helping me with anything that i needed.Our room was on the 12th floor. It was small like i had read in the reviews-but it was big enough for us so we didn't mind. The bed was very comfortable and we had a nice view from our windows. The room came equipped with a bed, four pillows, blanket, 2 lamps, 2 phones, tv and remote, 2 night stands, desk, office chair, paper, pen, coffee maker with coffee/tea/creamer/sugar, paper coffee cups and lids, tray, safe, iron, ironing board, full length mirror, folding luggage rack, glass drink cups, tissue box, toilet paper, 2 bars of soap, 2 oz bottle of aveda shampoo/conditioner/body lotion, bath/face/hand towels, closets, and a lot of outlets (very handy). The room did not come with a microwave, but I asked front desk, and they had one brought up right away.We did encounter a number of troubles with our stay. The fan in our bathroom did not work. Our bathtub knob was wobbly. The light at the room entrance was out. One of our room key cards stopped working on the second day of our stay. On the third day, there was no hot water at 10:30 am. On the evening of the second day, I noticed a neon green sticker on the door of the room next to us (pic). I don't know if it was there before we came but it said something about NYPD Police and forbidden entry. The door knob had also been taken off. It gave us a really bad feeling every time we saw it but decided not to ask what had happened or to be moved-sometimes ignorance is bliss.We did take advantage of a few conveniences that the hotel offered. First being the business center. We had a Statue of Liberty boat cruise that required printed tickets, so we printed them off there. Internet (on a PC) in the center is pay by the minute and printing is pay by the page. Second being free wifi for Marriott Rewards members. And lastly, we stored our luggage with the hotel after we checked out so we could sightsee some more. I did like the hotel and the staff. But there were so many negatives that I don't think I will be staying here again.
We stayed over Xmas for 8 nights. Location is excellent with easy access to NYC public transportation on 59th and Lexington. We were upgraded from a superior queen to a superior king. With Marriott the wifi was free and due to a special we had breakfast included. Asked for room facing up Lexington Ave but settled on a rear room on 16th floor looking down Lexington with no offices nor residences looking in our windows. Elizabeth at the front desk allowed us to select from several rooms. Had several small maintenance issues which were completed very quickly or while we were out. Housekeeping was quick, efficient and friendly.
Our family of four enjoyed 6 days in a cozy, clean and well-appointed room—perfectly located on the upper east side. Not too touristy, but with some options nearby. Highly recommend.As for friendly service-- it doesn't get better than the doorman, Pernell, who gave us ideas for traveling, asked about our days, and hugged us as we left for home. Highly recommend.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 200 Rooms
- Business centre
- Room service
- 1 double bed
- 225 square feet
- In-room safe
- Internet / Wi-Fi (fee)
- Alarm clock
- Coffee maker/tea service
- Luxurious bedding
- Some rooms have shower only
- Cribs and rollaway beds not permitted
- Non smoking
Resort Location Map
Renaissance New York Hotel 57New York,United States
- Hotel Contacts
- Extra Info
130 E 57th St, New York City, NY 10022-2726
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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