Renaissance New York Hotel 57
- What's Included
My room had a standard bed and not much room but the rate is reasonable. There is no restaurant and the breakfast lounge is quite limited. Beside all that a decent hotel in a great location. It is currently under renovation so you might check in that.
I love Marriott Hotels. When I first came into this hotel I was surprised by the small rooms and hoped for something larger, but I was told they are all the same. That is a drawback, but the proximity to everything New York made it worth staying here. The beds, as always at a Marriott were very comfortable. The price is reasonable compared to other hotels in the vicinity. The staff were very friendly and offered up a few free drink vouchers. Very much appreciated as you all know how expensive New York can be. Hospitality lounge is closed on the weekends and breakfast fare is average.There's a McDonalds around the corner if you want their breakfasts:) Over all we enjoyed our stay very much.
Overall, I had a good stay at the Renaissance Hotel 57. One thing to note is that the hotel is currently under renovation so the restaurants are not currently operating, but its also a good opportunity to get a good deal!I am a Marriott Rewards member and was upgraded to a nice corner room which was fairly large for NYC standards. Room was clean and comfortable, although nothing to write home about. Location was convenient to exploring Manhattan, however ask for a higher floor if possible to avoid noise. Staff that I encountered were all friendly and helpful. Looking forward to staying at the hotel again after the renovations are complete.
Diane Salizar checked me in and she is so welcoming and has a great personality. I can imagine it's not easy to be welcoming all the time when you're standing on your feet all day and since the hotel is undergoing renovation, they're positioned right by the front door and it was frigid in NYC during my stay. Diane is a excellent resource for restaurants and recommended a great restaurant near the hotel where I had the best Chilean Sea bass and experienced a great restaurant that I will revisit. I'd walked by this hotel for years and Diane gave me a bit of history about the building. It was one of the first women shelters in the city and still has some elderly residents. I had what is classified as a "cozy room" which is very small but beautifully appointed. Like most visits to NYC, I spend very little time in the room. The décor of the hotel is nice and the elevator lobbies are nice and offer seating with is unusual. I'm a big user of hotel irons and had the best Sunbeam iron which happened to be brand new without any iron scorch marks (the cord still had the plastic twist on it). The bathroom is nice with glass shelves and cubby holes in the wall for amenities and wash cloths. The hotel is conveniently located to great shopping e.g., the flagship Bloomingdale's is two blocks away and Barney's and Bergdorf Goodman are nearby. The hotel's restaurants are currently closed due to the renovation and aren't scheduled to reopen until later on this year. Be sure to say hello to Diane during your stay and tap into her knowledge!
My daughter and I stayed at the hotel from the 21st Dec - 26th. The hotel staff seemed friendly enough on arrival. We had separate rooms. My double room on the 6th floor had been updated. A small room, with hardly any luggage space and not really big enough for two people. My daughters room was old dark wood and tired looking on the 4th floor awaiting renovation .The hotel is in a great location, close to 5th Av and Central Park. We had a great time together exploring NY. That’s the positive. Bad customer service really taints a customer experience .On our departure, our problem started with the bill. Expedia had taken monies, the hotel had taken monies so charged twice. It took three people to solve this problem and our time . We specifically requested which cards to take monies from . We were assured by the lady on the desk that this would happen and not to worry. On my return to the UK, they did precisely what I asked them not to do and charged the wrong card, causing problems . We have e mailed the hotel twice with no reply, clearly choosing to ignore the situation .Poor customer service in this day and age is unacceptable, and with so much choice in NY, I would research and stay somewhere, where customer service and experience is a priority.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 200 Rooms
- Business centre
- Room service
- 1 double bed
- 225 square feet
- In-room safe
- Internet / Wi-Fi (fee)
- Alarm clock
- Coffee maker/tea service
- Luxurious bedding
- Some rooms have shower only
- Cribs and rollaway beds not permitted
- Non smoking
Resort Location Map
Renaissance New York Hotel 57New York,United States
- Hotel Contacts
- Extra Info
130 E 57th St, New York City, NY 10022-2726
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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