Renaissance New York Hotel 57
- What's Included
This hotel needs a complete overhaul. Reception/check-in is very good. Another good thing about this property is that each room does have A/C controls; bad thing is the a/c is very loud. I was able to prop open the window to get some fresh air.Mattress is hard, carpets are worn. Elevators are slow and small. This property does not appear to have a manager for housekeeping; supply closets are kept open 24 hours a day, a vaccum cleaner was stored next to a window in the hall overnight. Looks like they just leave the maids trolley wherever they are when it's time to clock out. The worst part was we made reservations for the Pre Fixe Easter dinner at Opia.For $38pp the menu was a choice of Salmon Tartare, Onion Tart or Caprese Salad as the first course; second course was roasted fish, mushroom rissoto or lamb and dessert was milk or dark chocolate egg or ice cream. (Not much variety).From the minute we sat down our waiter ignored us. He came by to give us the menu and take drinks orders. Some one brought our tea and orange juice. The waiter was all over the restaurant like a butterfly stopping everywhere except our table. Finally had to go to the bar to get sweetner for my tea. After about 15 minutes we had to stop him as he was passing by our table to take our order. Someone at the restaurant started playing music, too loud for such a small space.Waiter passed by, we requested music be turned down. He left came back a few minutes later and said the "music is perfect the way it is" under his breath as he passed our table; again without stopping at the table he said it just loud enough that I heard him. Guess someone else complained because all of a sudden the music was turned off about 5 minutes later.Finally got our food, a busboy delivered to our table 1st course items were all good, 2nd course items were terrible!. We did not see our waiter again until he came to give us the bill. He told us we would not be getting our dessert because there were too many people in the restaurant. Needless to say we did not leave this guy a tip.Probably ignored our table because it was 5 women.
This hotel is very nice. It is a hip retro hotel. Small rooms, cool décor, nice restaurant/bar. Everything in the room was up to date or even cutting edge, particularly the fixtures in the bathroom. It also made good use of limited space. Lobby, parlor and restaurant are on the second floor. Entry is a level down. Great location, 57th St and Lexington Ave. Four blocks from the subway at 61st St. Easy place to get a cab. Three blocks from 5th and two blocks south of Central Park. My rate was $350. It cost $426 after taxes. I wouldn't bring kids here. It's upscale and pricey for a family. Cool New York. Good place for a getaway.
I enjoyed my stay at Renaissance 57. They are under construction now, expanding the lobby and perhaps more. I didn't hear a lot of construction noise during my stay. All of the decor in the common areas of the hotel is very dark, but tasteful. My room was small and comfortable. The bathroom was large and had been very tastefully renovated. A big "Pro" was the staff. The wardrobe was large and there was a convenient writing desk. Each person with whom I interacted, including various front desk staff and housekeeping, was extremely courteous and helpful. The vibe in general was very positive from the staff. Great location near 5th Avenue shopping and Upper East Side. Cons: The lighting is strange in the room, including in the bathroom, making it difficult to see well anywhere in the room. Also, the doors to the rooms tend to slam, which woke me up a few times.
Wonderful, quaint hotel with excellent service. Staff was knowledgeable and attentive, able to provide suggestions about local eateries, etc. The only issues were that the interior hallways outside my door seemed loud. Conversations could easily be heard. Also, I requested and was given a late checkout, knowing that I would be out late the evening before. Even though the desk clerk had computers notes acknowledging this, I was called at 8am to make sure they had a credit card in file for payment, since the first nights were paid for by my company. Needless to say, I couldn't not go back to sleep and had to checkout with around three hours of sleep. Everything else was great!
I took a weekend trip here with 2 other girlfriends. I booked what I thought was a room with 2 full beds, but I accidentally booked a 'cozy' room with 1 full bed. The staff was able to upgrade me to a room with 2 full beds at no additional charge, even though it was wedding season. I was very grateful. They were very kind and accommodating. The room was clean and perfectly sized for 3 girls who wanted to spend most time sightseeing. Beds were comfortable.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 200 Rooms
- Business centre
- Room service
- 1 double bed
- 225 square feet
- In-room safe
- Internet / Wi-Fi (fee)
- Alarm clock
- Coffee maker/tea service
- Luxurious bedding
- Some rooms have shower only
- Cribs and rollaway beds not permitted
- Non smoking
Resort Location Map
Renaissance New York Hotel 57New York,United States
- Hotel Contacts
- Extra Info
130 E 57th St, New York City, NY 10022-2726
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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