Renaissance New York Times Square Hotel
- What's Included
I read another review that stated Very Impersonal. We weren't treated like that at all. But then again, I'm very polite and personable with everyone whether they work there or not. In fact I can tell you that I walked in to the check-in on the bottom floor and was immediately told hello. When the valet brought our suitcases up, he thanked me for staying. We chatted with the bartender and servers. The servers in the lounge were excellent. Our room attendant wrote me a thank you note for her tip and left it by the TV. We had an excellent stay. I loved how modern the hotel was. Our room was very clean. The food and drinks were great in the lounge. For our stay, it was the perfect place because we were going to see Hamilton, the Big Bus stop was right out front. It was very convenient. I am definitely going to recommend it to my friends and family.
This Hotel was well located for visiting New York Times Square. The whole stay was one of being at a fast pace, impersonal and not much politeness. The room were great and comfortable and location being close to Time Square was great and convenient. Comfortable stay but everyone is too busy doing their own thing rather than being polite and helpful..
Positives-room was clean, nice roomy bathroom, comfy bed. Loved the coloring books in the lobby-the books and the cards. After begging the maitre de at the breakfast, he FINALLY got us the head chef. After explaining my daughter has allergies to wheat, soy, potato and wanting to know if it was safe for her to eat there, the chef said-let's not take any chances and I will make her a safe meal. We were very grateful. The maitre de wanted to charge me $30 to sit and watch my daughter eat, which after I swore up and down and right and left that I wouldn't touch a morsel of food, he let me in to sit with her. Negatives-Something triggered my asthma as soon as I walked in our room. . It is not even my asthma season. One daughter said she smelled something-like an air freshener, I didn't, but something got me. We asked for 2 additional pillow Sunday morning They never came. There was no convenience store in the hotel. We were in town for a wedding and went to visit our relatives in the Double Tree Times Square, and they had one-which was great, to get a snack and or drink. Breakfast was $30 and it wasn't much. Precooked eggs, fruit, danish. It wasn't worth $30 even by NY standards. Would we stay there again???? Maybe because hubby wants the Marriott points and or for the location, but I would def look around and check out other options.
We were in midtown for just one night to see a show. The hotel is extremely convenient to all the Broadway theaters, but especially the Walter Kerr, where Bruce Springsteen is doing a show. We were on the 4th floor over 7th Avenue, and I was concerned about noise, but we heard no noise from the street and the hotel was very quiet. The breakfast buffet was convenient. Our room was huge, not something we are used to in Manhattan. As Marriott gold members, our breakfast and internet was free.
The thing to know before booking this hotel is it is not your typical large Renaissance Hotel. This property is small. It's in the island between 7th Ave and Bway at a very narrow spot. This is pretty much the opposite of the Marriott Marquis just down the block where the wait for elevators can often take forever because of the sheer volume of people passing through. This Renaissance has a decidedly boutique-y feel. The decor is a little strange but still pleasing to the eye. The lobby is tiny and there are only two check in desks. We ended up waiting a little while because a bunch of ppl all arrived at the same time. There was no one available to do mobile check in and hand you the keys. No biggie, it wasn't that long a wait. We stayed in a double room overlooking 7th Ave on the 24th floor. Nice sized room with plenty of space. It was definitely showing some wear, but it's NYC and these hotels get a lot of traffic. Everything was clean. Water pressure is terrible and the shower head does not have adjustable stream so leave extra time to rinse the shampoo and conditioner out of you have long thick hair. One thing I wish they had was Netflix access on the TV because the channel offering is pretty limited and it takes forever to surf. There's a very long annoying delay between when you press the channel button and the TV responds. There is no channel guide on screen so it really was a waste of time. These days it's pretty standard stuff to be able to hit the Netflix button and log in with your account.There is no room service and no Concierge Lounge here.Overall I liked that this hotel is smaller and easier to navigate the Marquis. However if you're looking for a full service experience, the Renaissance is not the hotel to choose.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 310 Rooms
- Restaurant & Lounge
- Business centre (fee)
- WiFi internet (fee)
- Parking / Valet (fee)
- One king
- Alarm clock
- Iron/ironing board
- Hair dryer
- In-room safe
- Maximum occupancy of 2
Resort Location Map
Renaissance New York Times Square HotelNew York,United States
- Hotel Contacts
- Extra Info
Two Times Square 714 Seventh Avenue at W. 48th Street, New York City, NY 10036-7301
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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