Sheraton New York Times Square Hotel
- What's Included
This hotel is in the perfect location: just south of Central Park and just north of TImes Square, with two subway lines to the north and one to the south. We were a bit confused by the new elevator system, however, since the check-in person did not warn us! You enter your floor number on a keypad, which then assigns you to an elevator. However the program does not know how many people/luggage are getting in for this assigned floor (unless each person is supposed to enter the floor if all are in a group). We found that most times, the elevators were packed, and it was a bit unsettling. Once you get on, there are no buttons to push, so you better have entered the floor you want before you get in! To get to other floors from your floor, you follow a similar process. I guess this is better functionality for the elevator, but I did not love the new system, but I could live with it since everything else is so convenient from this very nice hotel.
The hotel is located only a few blocks from the major attractions and easy to identify from the street. It might be one of the busiest hotels in the city. The wait for elevators is long, with more than 10 elevators running at the same time. Everywhere there were large crowds, restaurants, club lounge, lobby, line for taxi... Our room was small but functional. Breakfast buffet had only limited stuff and closed at 9.30. It was so crowded that we could not find a clean table (not enough time to clean them) even we arrived after the busy time (at 9.40ish and grabbed something while staff was taking them inside). Perhaps not the best choice if you don't like crowds and waiting for elevators.
The location of this hotel is perfect. However the hotel rooms were small, the bathtub was ridiculously small! only a child can fit in there! The queue for the check in was very long - I was waiting for an hour, and sometimes the queue for the lift was long too! longest I had to wait for a lift was 15 mins!Hotel staff were pleasant enough though, and tried to help when they could.
Located in the heart of Manhattan, nice view to the lights of New York City by night. Front desk have no idea what is going on. Elevators 25min to wait each time up and down. Restaurant is dirty and the staff are unfriendly. You can get better hotels in the area with even better rates. Not the standard of a Sheraton.!!!!
Really great location! Our room was small but very comfortable and the staff were very helpful and efficient. Our only complaint was that of the lifts/elevators - their system is extremely frustrating, and resulted in much time wasted waiting for a lift to arrive.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1756 Rooms
- Gym (fee)
- Business centre (fee)
- WiFi in lobby
- Concierge Parking (fee)
- One king or two double beds
- In-room movies (fee)
- Alarm clock
- Iron/ironing board
- Wi-Fi (fee)
- Hair dryer
- Maximum occupancy of 2
Resort Location Map
Sheraton New York Times Square HotelNew York,United States
- Hotel Contacts
- Extra Info
811 7th Avenue 53rd Street, New York City, NY 10019
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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