Sheraton New York Times Square Hotel
- What's Included
Although we had some minor issues the hotel is really nice and there were two staff members that really made our stay truly good. The first is the Reception Manager Mike Shaofan Wu and the second a Housekeeper Lucrecie Gorup. Perhaps not spelled right but both these staff were just awesome and thanks for their care showing true hospitality from the heart.
Room was small, but very clean. No fridge or microwave in room, but I think that's customary for a hotel room in NYC. We stayed two nights with our kids, ages 9, 12, and 15, and we were close to so many things downtown. Close to the subway and Central Park and Times Square and Broadway and Rockefeller center. So much fun to be had. I asked housekeeping for more shampoo and conditioner and for an extra blanket and they were there within ten minutes.
Sharon Gilsenan is simply one of the best Reservation Director's I've experienced. She makes Sheraton NY feel like my home away from home. Sharon is both personal and professional. I'm not sure that "NO" is within her vocabulary. While there are many fabulous places to stay in NYC, there's simply no place like Sheraton NY simply because of staff like Sharon!
the place was very nice, comfortable, I don't have any bad review about the room. The only thing that I didn't like was the elevator system. It is pretty cool if you are alone waiting the elevator 'cause the computer assigns you what elevator will take you to the floor you want. But if you are waiting with a lot of people, the computer assigns all people to the same elevator! that makes you have to wait a lot more to go upstairs
We arrived at the Sheraton New York Times Square Hotel and walked up to the front desk and was greeted with a warm smile from the agent Alex. We had a wonderful conversation with Alex and he was so accommodating. He is a true super star that cares about the guests.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1756 Rooms
- Gym (fee)
- Business centre (fee)
- WiFi in lobby
- Concierge Parking (fee)
- One king or two double beds
- In-room movies (fee)
- Alarm clock
- Iron/ironing board
- Wi-Fi (fee)
- Hair dryer
- Maximum occupancy of 2
Resort Location Map
Sheraton New York Times Square HotelNew York,United States
- Hotel Contacts
- Extra Info
811 7th Avenue 53rd Street, New York City, NY 10019
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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