- What's Included
We stayed 4 night this past weekend for a family event.Pro’s:The room rate was very reasonable for NYC and the location is good. We booked direct and utilized their online price matching program. We enjoyed the club lounge each morning for breakfast and enjoyed happy hour in the afternoon. We loved the outdoor seating area and great views.Our bed was relatively comfortable and we loved the view of the empire state building from room 2018.Our request for a mini fridge was granted and the maintenance department was quick to deliver.We loved the convenience of Tribeca Bagel located next door.Con’s:It took over an hour for our luggage to be brought up to our room. I called down a second time to inquire and the bellman was in our room in less than 5 minutes. Perhaps an oversight.The cleaning service was hit or miss. Some days we had a very clean room, other days we did not.The customer service staff throughout the hotel was also hit or miss. Some were great, others were less than average. The coffee maker in the room made only single serving cups. Coffee is key to survival for most. A one cup maker was frustrating.The club lounge could use an additional toaster and better-tasting coffee. The coffee tasted old and burnt.
Very nice people at the bar, nice hotel convenient walking to all great NY places, However we were put in a tight corner room w/ the neighbor that had a infant (why) when we were a marrurd couple that had NO children are pets with them!?no refrigarator or microwave find that very surprising for such a well known hotel
Sheraton Tribeca is a reasonably priced hotel with very good amenities and service. They do not charge a resort fee unlike many other Manhattan hotels. What sets them apart is the location. IF you are traveling via subway for your vacation AND wish to stay close to Chinatown and downtown Manhattan, this hotel is 2-10 min walking distance to 5 subway station lines (red, blue, yellow, green, brown) and you are minutes from Chinatown any time of the day/night for food!
I recently stayed at this hotel back in July and Sal was so good to me. I called the hotel in advance because I had so many questions, and he answered every single question and he was so patient with me. When I arrived at the hotel his hospitality was AMAZING !! He made sure I had everything I requested and he even recommended things for me !! Super friendly!! If you are staying at this hotel I recommend you ask for Sal! I enjoyed my stay but he made it even better! THANK YOU SAL! I will definitely be staying here again .
Well located for the sights of lower Manhattan. Many different subway lines within a very short walking distance.Staff were friendly and helpful.Canal Street is extremely busy at all times of day or night, expect a lot of street noise.There was an issue with our booking where for one of the five nights (which was booked later) the credit card was declined. The hotel honoured our booking but downgraded us from the room type originally booked charging the same amount as for the higher room.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 369 Rooms
- Business centre
- Gift shop
- 24-hour front desk
- Dry cleaning (fee)
- One king bed with shower only or two double beds with tub/shower
- Sheraton Sweet Sleeper Bed
- Internet (fee)
- Coffee/tea maker
- In-room safe
- 32 inch HD TV
- Shine for Sheraton bathroom amenities
- Robes and slippers (on request)
Resort Location Map
Sheraton TribecaNew York,United States
- Hotel Contacts
- Extra Info
370 Canal Street, New York City, NY 10013-2206
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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