- What's Included
We stayed there on two separate visits in February. Nice clean rooms, and good beds. Level rooms on the top floors have a nice view, and less noice from the traffic in Canal Street. Walking distance from the shopping area in SOHO and no problem finfint Nice restaurants next to the hotel.
Is this the fanciest hotel you'll ever stay at in your life? No. But what it lacks in imagination it makes up for in location, location, location. I am a former NYer who returns to the city twice a month and this is my go-to hotel. It's close to my office (a huge plus), but it's also very close to major access points in the city. It's right off the ACE and 123 lines, which can take you pretty much anywhere on the west side or downtown. It's also a short walk to the 456 to go uptown and the east side. The staff is amazing - they take care of me very well! It's reasonably priced, clean, safe with great access to much of the city.
If you want a room with a crap view that's the size of an elevator in the ugliest part of manhattan you've come to the right spot. DO NOT trust the photos on Hotels.com they're insanely misleading. The doors are paper thin, and there's nothing around in the neighborhood except for sketchy people. Make sure you lock your door. Pillow top mattress? This thing is like sleeping on a carpeted floor.
This is truly my home away from home. I have been here about every other month, and out of the hundreds of hotels I could choose, I keep on coming back here. I continue to be amazed by the level of customer service that I receive every time I return to the Sheraton Tribeca. I first met Colin Hughey last summer - he took such great care of me (with giving me the best room possible, and just being so genuinely pleasant). Then I met Katie Cardone (guest relations manager), who has been my go-to person - takes care of my reservation and everything you can think of when you're away from home. During this last stay, I was impressed by the amazing customer service again. I landed really late, delays with flight, luggage, etc, so that by the time I got to the hotel it was past midnight. I just wanted a glass of wine to relax; called downstairs but everything was closed. Five minutes later, Luis (front desk) saved the day and brought me wine, even though the lounge and restaurant (and room service) was closed. Then day after day, I'd leave at 6am, before the breakfast was open/available, and the night manager, Nelson happily got me hot water for my tea and croissants. The best part about these people is that they look like they genuinely love their job. I love this place!
I loved my stay at the Sheraton Tribeca. It is easy to get to as it is right on Canal Street. There are many stores and things to do within walking distance. Check in was easy. Valet parking was available at a reasonable cost. The rooms are not big, but that is clear from the room size upon booking. We were on the 19th floor and we could hear nothing from the street. The food selection in the lounge was adequate, but beer and wine are free, which is a great bonus. I would definitely shay here again.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 369 Rooms
- Business centre
- Gift shop
- 24-hour front desk
- Dry cleaning (fee)
- One king bed with shower only or two double beds with tub/shower
- Sheraton Sweet Sleeper Bed
- Internet (fee)
- Coffee/tea maker
- In-room safe
- 32 inch HD TV
- Shine for Sheraton bathroom amenities
- Robes and slippers (on request)
Resort Location Map
Sheraton TribecaNew York,United States
- Hotel Contacts
- Extra Info
370 Canal Street, New York City, NY 10013-2206
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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