- What's Included
Spent 4 days in NYC (Jun16-19) and booked this hotel through Hotwire... we were initially put on the 2nd floor...arrived late at night and was surprised to find no parking at the hotel even for our motorcycles (no car parking either)...we were directed to a parking lot across the street and they wanted US$50 a night for each bike...managed to find free street parking behind the hotel (as it was the weekend). The safe in our room was not working and the next day the manager and staff were extremely helpful in not letting this ruin our stay. The hotel held our stuff for the day while we went out and were checked into a different room when we got back...I must also mention the lobby staff and bartender in the lobby bar are extremely helpfulPROS: great staff, convenient location, good roomsCONS: NO PARKING (if you have your own vehicle)
Lammah was very pleasant and helpful. Great location, great rate for last minute reservation. Close to he subway and very convenient to all the places we wanted to go. Great restaurants and shopping within walking distance. Friendly for myself and my teenage son. Safe and clean.
Surprised this is a 4 star hotel. Very very small room (but maybe that is typical for NYC?). It was for the end of our honeymoon so think we were looking for somewhere a bit more special. Housekeeping only restocked one towel (?) probably wouldn't stay here again but good location!
Sister and I stayed for 3 nights this past weekend. Sal at the front was great. Helpful, welcoming and nice. Once upstairs everything was great. Decent room. Upon deciding to make coffee that afternoon, we noticed there was only one coffee pod which only makes one serving, and there were two of us.... in a Finn with double beds.... We had to call and request extra supplies. In the morning, we had to call for more supplies since we'd used it the day before. No problem there. Headed out before housekeeping came. They should've restocked coffee supplies then. Following morning, same issue. Enough coffee but one creamer. One stirrer. One cup. I mean, coffee is essential and is the standard thing hotels provide. Needless to say, we called for coffee about 5 times during our stay. We also never got bottled water in our room till the last night. Aside from that, the top lock latch thing on the door actually broke off the door! With little force. It gave to the actual thing it's supposed to prevent. They came and fixed it. I the tried to gently force my way into it while locked and it almost broke again. Talk about safe. The most annoying thing was the constant need to call downstairs for coffee. It shouldn't have happened. Especially since we were in the SPG floor. I don't think we'll stay here again.
Great staff everyone is so nice and friendly. We stayed here couple of days ago with my family and I just want to mention Lammah she was very friendly and went far and beyond to make our stay feel like we were home. deff coming back everytime we are in NYC!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 369 Rooms
- Business centre
- Gift shop
- 24-hour front desk
- Dry cleaning (fee)
- One king bed with shower only or two double beds with tub/shower
- Sheraton Sweet Sleeper Bed
- Internet (fee)
- Coffee/tea maker
- In-room safe
- 32 inch HD TV
- Shine for Sheraton bathroom amenities
- Robes and slippers (on request)
Resort Location Map
Sheraton TribecaNew York,United States
- Hotel Contacts
- Extra Info
370 Canal Street, New York City, NY 10013-2206
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.