St. Regis New York
- What's Included
This is the first time that I wrote a review before I even checked out of the hotel. I happened to be at this hotel a few times in the last couple of months and each time my experience has been great. From the doorman to the front desk to the rooms everything has been top notch. I am a Starwood platinum 50 and they have treated me accordingly. I would recommend this hotel to everyone. A special thanks to Jose at the front desk who remembered my name from previous visits which made me feel at home.
I stayed here over the Thanksgiving holiday. Overall the stay was good. The staff was friendly and helpful; and my room was up to date and in great shape.The hotel also handled the holiday crowd with ease.The reasons I give my stay a "very good" and not an "excellent" are admittedly a bit silly, but at such a premier property commanding a premium price such gripes come with the territory.I enjoy coffee. I even like it in the afternoon, especially when arriving from a long trip. This St. Regis does not provide an in room coffee make, even on request. Guest can get coffee served by their butler complimentary once each morning and on arrial, but if you want a cup of coffee at 4 pm on your second day you have to pay room services prices or leave the room.I have never stayed anywhere from Ritz Carlton to Mandarin Oriental and everything below that had such an arbitrary policy.The St Regis i stay at in Singapore (if memory serves) lets the butler bring you complementary coffee all day long. In Singapore they even give a card stating what services the butler can provide (helpful for those of us that are unsure and embarrassed to ask).I did complain to the front desk. They said they'd let a manager know. It was never followed up. I dropped it given that all else was good, it was the holidays, and in the end it's just coffee. But Really??
I stopped at The St. Regis for a nice break from the crazy 5th Avenue police enforced shopping experience. It was absolutely lovely. Carlos waited on me...a long time St. Regis employee. When I told him a good friend of mine was a big fan of the hotel...he gave me a bag of St. Regis swag...so nice and thoughtful!
Our son made the arrangement for us to stay here for one night after a short staying in another SPG hotel. We were not too sure whether it would be worth the move for an one night stay?! My husband was just recently out of the hospital, and still uses a walker. We thought of the problems with the holiday traffic on the Fifth Ave, getting in and out of the car, and walk up the steps/stairs.....In stead of walking up the steps, we used the elevator located inside the "King Cole Bar and Salon" next door. Once we stepped into the lobby of St. Rigis, our worries went off the chimney! There seemed to be a special flowery cent in the air as you walked on the shiniest marble designed floors of the hotel. We sat comfortably awaiting for the checking-in. Due to the upgrade to a room with two doubles, we had to wait for a while which was perfectly fine. After a short wait, we were thoughtfully offered to wait in another room to rest until our room was ready. The idea that the management would do that for us has won us over!St. Regis is an "one of a kind" classy hotel with the old world class charm and beauty. Once inside the room, we were impressed with the modern update using the computer technology, among them: the TV screen fit right into the bathroom mirror would earn a "wow" factor; the 4 types of lightening controls located both near the bed and the entrance of the room was a plus in convenience; and lacquer-like Chinese cabinet under the TV to hind the refrigerator and bar was a combo of beauty and convenience. The huge multi-plated mirrors which occupied the entire wall, and the crystals hanging on the chandelier were practically spotless, so were the intricate moldings around the ceiling and the chandelier. The decoration of the room has a luxury feel yet they are just as practical and comfortable as solid every day furniture. The shower which is a separate unit has great water pressure. The tub equipped with the "hang-over rack" was a perfect way for a relax soak after long walks at the Macy's parade. The marble/stone bath room is spacious and modern which again is a pleasant surprise found in an old hotel. Among those who came to stay and walked those hallways beyond the glass entrance doors on each floor were Eva Gardiner and Salvador Dali, so we were told when first were lead into our room. I must say that we felt just as welcome as any entertainers and/or artists when we were greeted by the staff. As we walked out of the room, as we got in or out of the car, we were greeted politely and warmly. People who stay here for a day or a week are lucky to enjoy the world class luxury, and those who are associated with this first rate elegant hotel appear to be happy and proud to be part of this perfect corporation.
In town for a weekend wedding. Beautiful (old) hotel, nice room and amenities. Very well located in mid-town, rooms quiet enough to sleep. Entire Staff uniformly friendly, helpful, caring, and competent. Excellent bar and restaurant. Expensive, but worth it (IMO). We had a minor wardrobe emergency; concierge staff sprang into action and solved problem smoothly and quickly (actually as expected, but still a great job!)
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 229 Rooms
- 2 Restaurants (French, Bistro)
- Fitness centre
- Pool nearby
- Business centre
- Butler service
- Parking facilities (valet)
- Laundry service
- 24 hr reception
- King bed or two double beds
- Individual air-conditioned
- Full bathroom
- Satellite / cable TV
- Direct dial telephone
- Stereo system
- 450 sq ft
Resort Location Map
St. Regis New YorkNew York,United States
- Hotel Contacts
- Extra Info
2 East 55th Street, at Fifth Avenue, New York City, NY 10022
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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