- What's Included
Do not stay I repeat do not stay hotel is a lie everything it says online is not true never will I bring my family to this piece of crap hotel again. I paid more then what I wanted to pay. They should really make it clear on there site about all the hidden fees
I stayed overnight and went fishing on the Mad Gaffer the next day... the room was clean. Basic amenities. The blanket was too light for the fall which forced me to increase the electric heater. The heat was very dry so I had to hang a wet towel next to it. I always recommend not staying on the first floor. Less noise and the carpet is usually cleaner etc.
You should not be representing this hotel. It's is a pimp prostitution and drug infested. The room stinks and very dirty. It's not for any family. I was so scared as fast as we checked in that's how fast we checked out. The beds were dirty I took my kids and ran.
I would never recommend this hotel to anyone and I work in the customer service industry. For starters, our phone was broken which was an inconvenience but no big deal. Our sheets were stained. They gave us two towels for three people to shower with. When we tried to get more, we were given a hard time and were told that we have to wait. It's funny how this hotel mentions that you have a "private" balcony. You're in for a surprise! The "private" balcony is a long hallway with stains and wet carpeting. What aggravated me the most was that our door didn't even close properly. Not only was the lock broken but you could fit half of your shoe underneath it. Luckily, the maintenance man was kind enough to find weather stripping and fix the door. Not to mention that we paid $200 for ONE night to stay in disgusting conditions and put up with an unaccommodating, rude staff.
I traveled from California to this place for work. I booked my hotel on booking.com there was a miscommunication with my room I had added a day to my stay and there wasn't a room for that day... No big deal to me at all..What really got me is the man at the corner was so unprofessional! He first precedes to tell me that my reservation somehow it got cancelled yet again not a big deal to me I would just rebook.. however not only does he try to charge me a lot more but he discriminates against me because I am disabled and need a service dog.. he tried to charge me more than $150 than what my booking was and called my certified trained and registered service animal a pet, and tries to charge me an additional $20 a day for my service dog. As if that wasn't enough he questions my age (I am 27) saying I don't even look old enough to get a hotel. This was literally the worst customer service I've ever had in my entire life. I'm so horrified I'm going to the USSRD and getting them involved. What they did was not legal! Not only did I leave there unhappy I left feeling like a freak for having a disability.. I called Crystal inn and they were up to date on their service dog laws and even if you do have a pet they are still pet friendly. I recommend Crystal inn, same quality staff there is absolutely amazing. Oh and the fun fact that they actually follow the law..
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 181 Rooms
- Bar & Lounge
- Fitness centre
- Business centre
- Baggage check
- Room service ($)
- Valet parking ($)
- Parking ($)
- 1 queen bed
- hair dryer
- alarm clock
- iron/ironing board
- bottled water
- daily newspaper
- upgraded amenities
- iPod docking station
- safe ($)
- Maximum # of guests 2
Resort Location Map
The AlgonguinNew York,United States
- Hotel Contacts
- Extra Info
111 New York Rd, Neptune, NJ 07753-5258
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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