- What's Included
Ok low budget accommodations. Not very accommodating. I arrived at 3:00 am. The Clerk would not allow any extension to 11:00 am checkout but was nice enough to allow 12 noon check out for extra $20. Breakfast till 10 am basic cereal n bagels.Offer pool, but no extra towels for pool use. Seems more like our way or the highway.
FLEAS!!!I hope I got your attention. 1 star is generous. Let me begin. I was staying for only 1 night with my dog. Approximately 5 minutes after I checked into the room I noticed a bug on my leg and swatted it away thinking nothing of it. A minute later, I noticed another and then more on my socks. I knew that if I had these bugs, my dog would have them. Sure enough, they were all over her. For the record, she is 12 years old and has NEVER had fleas. I don't know if we picked them up in the small patch of grass in the parking lot or in the room. I do know that I didn't notice them until we were in the room for a few minutes. I proceeded to bathe my dog for the next 2 and a half hours trying to get rid of the fleas. I informed the front desk and they sent someone up to spray something into the corners of the room (which will do nothing to get rid of fleas, you have to fumigate). Front desk said they would refund my money since there were no other rooms available. Then, after the bath had overflow, the front desk guy said they would not refund my money. I thought I might be able to stay if I got rid of the fleas from me and my dog but whenever I walked out of the bathroom near the bed, I found a couple more fleas hopping onto my feet. I decided I couldn't stay. Also, I wasn't able to rid all of the fleas from my dog so on my way home picked up flea & tick shampoo and bathed her again when I got home. So I paid $200 to drive 70 miles, get fleas and drive back home 70 miles. The front desk guy offered NO sympathy whatsoever. He may have said sorry but didn't show one ounce of remorse towards my situation. My weekend was ruined, period. The rest of the room? Smelled like it used to be a smoking room. 15 inch tube tv. No toothpaste, toothbrush, cups, etc. A couple small bars of soap and travel sized shampoo were all they offered. Oh, but fleas were free of charge! I don't know what was worse, my experience in the room or with staff. They still have a chance to win me over if the manager ever calls back or if someone from corporate returns my call. Until then, as a civil human being I have to urge everyone to avoid this place.
My wife and I returned to ABVI Neptune almost 2 years after our last stay. I'm pleased to say that the motel has received a make-over, and the rooms show a great deal of improvement. We were also please to see the hotel put out fresh bagels and donuts with coffee around 8 am each morning.Our host, Keith, went out of his way to make our stay comfortable. Although the motel has free complimentary WIFI, I had problems connecting with my Smartphone. Other members of our party had much better luck, and were able to connect. However, the signal on the first floor is intermittent at best.My compliments to ABVI Neptune on the makeover of its rooms. ABVI is the best value around for lodging at the Jersey Shore during the summer.
We needed a room to crash before my wife had her NJ marathon. This was close enough and reasonably priced for the purpose. We kind of ignored the reviews thinking we just need a bed to crash. It would have been hard to drive from New York City that morning. We booked through hotwire.com. We have our preference setup as non-smoking room on hotwire.com. We get there, of course we have a smoking room, the reception personnel was awful with zero customer service skills. He told us that he has a double bed non-smoking but it's more expensive if I want to change rooms. Figure that, first hotel where double bed is more expensive than king bed. Overall, the whole place looked derelict. Anyway, we figured it's too late to book something else and want to see the room. Got in there, the smoke stench was so powerful, I exited the room in 5 seconds. The rooms look old. Booked a Marriott via the app, further away and in a couple of weeks I got my money back from hotwire.com.Awful place. Don't go there. Add a couple of dollars to your budget and stay somewhere else.
Although the building could use and update and better maintaining, the room is in pretty good shape...Before we arrived we had said that the condition (as long as its a clean room) of the room didn't matter because we were going to spend minimal amount of time in there, but after checking in we actually enjoyed the stay in the room, even though it could still use an uplift, its clean and comfortabel!...I'm sure during off season it would cost us less but it served its purpose and not bad at all...Hopefully they'll eventually be able to update the property, but I would go back if I need a room in that area.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 181 Rooms
- Bar & Lounge
- Fitness centre
- Business centre
- Baggage check
- Room service ($)
- Valet parking ($)
- Parking ($)
- 1 queen bed
- hair dryer
- alarm clock
- iron/ironing board
- bottled water
- daily newspaper
- upgraded amenities
- iPod docking station
- safe ($)
- Maximum # of guests 2
Resort Location Map
The AlgonguinNew York,United States
- Hotel Contacts
- Extra Info
111 New York Rd, Neptune, NJ 07753-5258
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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