The Muse Hotel New York
- What's Included
The location was perfect - one minute walk to Time square. The rooms were spacious and very clean. The hotel has free wine hour everyday which is very enjoyable. Staff were very friend especially Daniel in the front desk. He was very friendly and always had a big smile. If I was to ever return to New York I would defiantly book this hotel again
This is the second time we have stayed at the muse. This time we were travelling with my husbands parents. We booked the Muse because last time it was outstanding. This time...well it left a lot to be desired right from the time we pulled up to the valet. When we asked him, where we could park he's response was I don't know. I don't have any parking. Then he directed us to park right in front of a mound of garbage bags. We were travelling with our four year old he was in his car seat at this side of the car you couldn't even open his door. Next we came in to meet the front desk. They had one of our rooms ready...it is 6 pm. They said the bell hop would bring the other key up. Well the below, hope came up same guy from the valet. I said the luggage was to go into the room he brought the key up for. He responded I didn't bring the key. I'm the only one downstairs and there's two of them at the front desk they can bring it up and he unloaded all of our luggage into the wrong room. The front desk called about twenty minutes later...we have the key for the other room ready would you like to come down to get it or have us bring it up? Umm no please bring it up....we go to the second room to find out they so pleasantly downgraded us to two doubles. Down to the front desk I go. We have two doubles I booked two queens. Steven at the front desk proceeds to tell me the two rooms are the same price and there is only about a two inch difference between a double and a queen. Umm no to both...they aren't the same price and a double is significantly smaller than a queen. They offer us another room four floors away from the family we are travelling with. 5 years ago I gave amazing reviews of this hotel. How times have changed.Daniel at the front desk was incredible.
We are extremely picky travelers and hotels rarely impress us. This was our first visit at a Kimpton brand hotel. We were initially hesitant to book @ Kimpton Muse as it is so close to the congestion at Times Square. Happy to say this was not an issue whatsoever. As other reviews have stated, Kimpton Muse is close to the action but far enough removed to provide a completely peaceful stay. What was truly amazing is how incredibly QUIET it was in our room (1008) despite hotel being at full capacity/sold out. We literally felt as if we were the only guests on our floor with zero noise from outside streets (yay for new windows!). Our room was clean, spacious with trendy & comfortable decor. Little details did not go unnoticed such as umbrella we used for a summer rain shower. I loved this note in the bathroom....how incredibly thoughtful!We were also very impressed by the entire staff at Kimpton Muse. Everyone was so approachable, helpful, upbeat and friendly. These employees truly go up and beyond with perhaps the highest level of customer service we've ever witnessed. In particular, David was invaluable with providing us with transportation and directions to various sites throughout the city. At checkout, we inquired about other Kimpton properties as we were curious to know if we could expect a similar excellent experience in other cities. This has been a downfall for us with several other hotel brands over the years. We were delighted when Daniel explained Kimpton strives for consistency throughout their properties with adherence to company standards. This is key with building loyalty and we will definitely seek out Kimpton hotels during our future travels. Thank you Kimpton Muse for helping make our trip to NYC so very memorable.
This hotel is beautifully appointed. We had a 2-room suite that was very roomy, big bathroom with all the amenities, and very clean. We loved being so close to Times Square, and many other sites within walking distance, with this quiet spot to return to. Weather was hot when we were there. The AC was efficient but loud, creating a white noise that blocked out other sounds, very peaceful. Each of the 2 rooms of the suite had its own thermostat. Every single person we talked to on the hotel staff was very helpful and friendly. Highly recommend for a tourist stay in NYC.
I think I would like to adopt the entire staff of the Kimpton Muse...We have NEVER felt so special, given such attention, given such assistance in our vast hotel hopping around the world. Let the Peninsula know that we are KIMPTON'S FAN!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 200 Rooms
- Gym (fee)
- Business centre (fee)
- Cell phone rental (fee)
- Internet (fee)
- Laundry services (fee)
- Valet parking (fee)
- One king bed
- Flat screen TV
- Mini-bar (fee)
- Internet (fee)
- iPod docking station
- Iron/ironing board
- Hair dryer
- Maximum occupancy 2 adults
Resort Location Map
The Muse Hotel New YorkNew York,United States
- Hotel Contacts
- Extra Info
130 West 46th Street, New York City, NY 10036-8501
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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