The Roosevelt Hotel New York City
- What's Included
Selected this hotel for location ( excellent) and availability on a Saturday night in December. I expected a small room in Manhattan but literally couldn’t fit 4 adults standing in the room. That was amusing but not a problem. The hotel and rooms were rundown and dingy. Didn’t want to sit on the bed or couch in the lobby. Didn’t even consider the breakfast in the am as I wouldn’t have wanted to eat in this hotel. Can you give 0 stars??
Stayed at the Heritage hotel in early December. Great value and close to everything. We came to NYC for dinner and a show and to do Christmas siteseeing. Rooms were clean and staff was great. Free breakfast included which was convenient. Read some other reviews stating that the rooms were small. What do you expect in NYC for these prices? Just enough room and the beds are super comfortable.
I don't write reviews often because of my busy schedule. That being said, when I do it is because it was worth it. I really enjoyed my stay here, my family was visiting and wanted to really get a true perspective of NYC and what it had to offer. We booked a weekend at the Heritage Hotel and had a delightful experience. The environment was safe, clean and most importantly attentive to all our needs. Much appreciated this is a true gem. Recommended to anyone.
If I could give 0 stars I would. From when we first arrived we noticed our room looked NOTHING like the photos online, we had no toilet paper, and our heat was blowing out cold air. After returning to our room we were relaxing and noticed a BED BUG crawling on the bed and also another one on my bag. I called the front desk ASAP. The gentleman who spoke no English came up to my room and squashed the bed bug on my bag with his fingernail and walked right out of the room. Afterwards, we were not comfortable sleeping in the room. We lifted up both mattresses got our flashlights and scoped around every nook of the room looking for more bed bugs. After going downstairs to talk to management I was basically called a liar and he said I was saying this to get my money back and that I needed evidence. The only evidence I had was the excess skin of the bed bug that lived until the gentleman’s fingernail. The end result is this.. they did NOTHING about my issue to reassure me that any other room would be clean enough to spend the night. At 1230am we decided to take the 2.5 hour ride home and lost over $300. HORRIBLE STAFF, HORRIBLE CUSTOMER SERVICE, DIRTY BED BUG INFESTED ROOMS!
A 2 star hotel, very frequented because of its good location and for Manhatten moderate prices.The room we had for two nights (150€/night in Dec.) was very cramped, there was no place to open the suitcase except on the bed. The heating came from the ac, it was blowing warm air in the room and was very loud. The bathroom had no heating at all, it was cold, so you had to leave the door to the room open to heat it.The bed was kingsize and very comfortable, a nice tv was there too.Breakfast was very basic, you might want to go and get a nice breakfast someplace else.Fazit: It is okay for one or 2 nights, is located near several subways stations and lots of attractions are within walking distance.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1015 Rooms
- 2 Restaurants
- 3 Bars
- Business centre (fee)
- Currency exchange
- Gift shop
- Wi-Fi (fee)
- Valet parking (fee)
- Self-parking (fee)
- Safety deposit box at front desk (fee)
- Conference facilities (fee)
- Wedding facilities (fee)
- Laundry and dry cleaning services (fee)
- City view
- One king bed
- Full bathroom
- Flat screen HDTV
- Room service (fee)
- Work desk and chair
- Hair dryer
- Alarm clock
- Iron/ironing board
- In-room safe (fee)
- Internet/Wi-Fi (fee)
- iPod or MP3 dock
- Smoking or non smoking available
- Maximum 2 adults, or 2 adults and 1 child
Resort Location Map
The Roosevelt Hotel New York CityNew York,United States
- Hotel Contacts
- Extra Info
18 W 25th St at 5th Avenue, New York City, NY 10010-2703
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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