The Roosevelt Hotel New York City
- What's Included
I always stay at the Heritage each time I visit NYC. This past trip involved some awesome service I received on the phone from Jesenia a couple of days before my trip. I spoke to her on the phone and she was awesome to ensure my checkin would be easy. I met Jesenia the morning of June 7 last week. She greeted with within awonderfully warm welcome. She took care of my luggage and let me check into myroom early as she knew I needed to change for a 2pm matinee show on Broadway.Jesenia exudes professionalism and cares about her customers. She is an assetto your property. Having her there made my trip that much more enjoyable through her authentic conversation and her attention to detail. She is exceptional and top notch! I greatly appreciate her! SHE IS WOW! I will always stay here when I visit!
Really good location in the center of manhattan. Spacious rooms with free coffee and tea. Fast wifiSpecial thanks to personnel and especially receptionist Anna. She was really helpful and polite. I will definitely recommend this hotel to my friends
Booked the heritage online after thinking it looked good and was at a good price in a good location. The latter two were fairly true; a great location and an alright (I guess) price. Shame looks can be deceiving online!The welcome desk lady was very nice and welcoming to us weary Scottish travellers but that's where the staff contact ended. We didn't speak to or see any more staff till we checked out with the exception of the breakfast staff who were in and out constantly tidying up around us eating breakfast and weren't friendly or welcoming, and breakfast wasn't good or very well stocked up!The room was a corner room and although the door made it seem smaller than it was was an ok size. This being a NYC hotel and all! The bed was a good size and reasonably comfy to lie on. The room was tidy but nothing to shout home about! The TV whilst large had bad connection and some channels way louder than others making it not suitable to watch when you come back at night and just want to switch off! As a Brit I would've liked to have a duvet cover on my duvet, but that might be an American thing...! The bathroom was ok, basic and no more or less than required. Although the shower was confusing as you could only change from bath to shower mode one the water had started running. Nice place, don't think I'll be back in a hurry soon!
I was booking a couple of weeks before my trip, and it was the only centrally located hotel that still had twin rooms under $200 per night. I have to say that after reading a few horror stories about NYC hotels my expectations were very low. However everything was okay: the sheets were clean, the bathroom was clean, the furniture was dusted, there were no bedbugs. Wifi worked, the staff were pleasant, the breakfast was edible. The room had an iron and ironing board, a safe, a coffee maker and a tv; an old and loud AC worked. Location was great. However - the wallpaper, the doors and windows all were very tired and visibly dirty. Lots of wear and tear. The telephone was covered in grease. The juice at breakfast tasted like it was mixed with water. Overall as a place where you only come to shower and sleep it was okay.
I have just returned to Las Vegas from my NY trip. I spend a week at the Heritage hotel. I was very pleased. I have been staying at this hotel for many times. Many years ago I was in the Hotel & Casino business here in Las Vegas. So I know when a hotel is well run and this place is. The front desk people are very helpful. Answered all my questions and got whatever I needed. The room was well set up, very clean and everything worked. The bed was just right for me. There is WiFi in the room and throughout the hotel. Each morning I go down for the breakfast that is well presented and has a nice selection. I use the WiFi to check the weather and see what I should wear that day.The hotel location is a plus for me. Out the door and to the right and you are at the famous Flatiron building area. Lots of interesting things to do and many places to eat. Madison Square Park and Shake Shack are right there. At 23rd and Lexington is a subway to take you up or downtown. Out the door and to the left and you are at 6th ave. And another subway entrance. Or walk 23rd over to the Chelsea area. An area going through a transformation. So, from this hotel I can quickly get anywhere in NY.The hotel manager, Zahid Rehman is always around, he knows this hotel inside and out. I appreciate how well he runs this place. His selection of staff is excellent. I turned 80 years old this trip and if I can make here again, this is where I will stay.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1015 Rooms
- 2 Restaurants
- 3 Bars
- Business centre (fee)
- Currency exchange
- Gift shop
- Wi-Fi (fee)
- Valet parking (fee)
- Self-parking (fee)
- Safety deposit box at front desk (fee)
- Conference facilities (fee)
- Wedding facilities (fee)
- Laundry and dry cleaning services (fee)
- City view
- One king bed
- Full bathroom
- Flat screen HDTV
- Room service (fee)
- Work desk and chair
- Hair dryer
- Alarm clock
- Iron/ironing board
- In-room safe (fee)
- Internet/Wi-Fi (fee)
- iPod or MP3 dock
- Smoking or non smoking available
- Maximum 2 adults, or 2 adults and 1 child
Resort Location Map
The Roosevelt Hotel New York CityNew York,United States
- Hotel Contacts
- Extra Info
18 W 25th St at 5th Avenue, New York City, NY 10010-2703
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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