The Roosevelt Hotel New York City
- What's Included
have stayed at many different hotels in NYC and this one was pretty good. The room was a decent size and quiet. Staff were helpful and pleasant. The breakfast was good and had a good selection. Coffee and tea were available all the time and the coffee was good, which isn't always the case. There was a fridge in the room and there's a CVS and Fairways store on the corner if you wanted fruit or snacks. We had no issues with the shower and found the room quiet by New York standards.
The state of the hotel is disgusting, extremely dirty all over the place, the rooms are tiny and uncomfortable plus you can hear every sound of the contiguous room, (and when I say every sound I mean it) the tv barely works and the wifi could not be slower, it disconnects every 5 minutes, at least in our room the only way of keeping it running for a little longer was to stay near the door. The breakfast deserves a special mention as the worst I've personally experienced in my whole life, the eggs feel like plastic, the orange juice is very far from being made with oranges, the real fruit runs out on the first 5 minutes after they open it and the muffins are simply horrible...the hotel should pay you for eating that crap. The only positive thing one can say is the location, but honestly that alone is not worth the price, which is by no means cheap or affordable. I would suggest to go further away in town and hopefully get a better experience than here, as this is no place to rest or feel relaxed after a long day of intense tourism / work .
Stayed in two twin rooms adjoined. Nice and clean added to the fact it's in a fantastic location. Good value for money considering all things! Walking distance from Times Square and very easily identifiable landmark locations next to it I.E the flatiron building.
By far the worst hotel experience I have ever had. I haven’t felt this way since Gerrard did the slip against Chelsea. First of all there is some crazy woman running around in the breakfasts area, screaming all over the place, and splashing waffles all over the place like she was having a seizure. She was obviously high on some drug and my friends and I found it very disturbing. Furthermore the wifi-connection was the worst I have ever tried. When you connect to the wifi you only stay connected for two minutes. After two minutes the connection disconnects and you have to start all over again. When you finally manage to connect your device to the wifi you can’t even use it because it’s the slowest wifi ever. You can’t use your Facebook, Instagram, Snapchat etc. because the internet is so slow. What’s is worse than all of this is the breakfast. The crazy women is screaming all over the place. The eggs comes out of a plastic bag and is definitely the worst eggs I have ever tasted. But that isn’t the only bad thing about their breakfast. The sausages are disgusting and taste like rubber. There’s only one toaster for the bread so you have to stand in line for 15 minutes. There is only two positive things about Heritage Hotel. The first one being the cleaning of the rooms. The cleaning lady’s does a very good job and they are very polite. The second thing being Two Bro’s pizza. The restaurant is right across the street from the hotel. You are able to get one slice of pizza for one dollar, which helps homeless and the taste is splendid.
Can honestly say that I have had the pleasure of staying here twice with business. Yes it is dated in places and needs an update (when compared to more swankier establishments) However if you take this hotel for what it is - Budget, No frills, solid service, well located, then you cant complain. This hotel is great to lay your head after a solid day of work or sight seeing. It's location is brilliant (right on 5th Ave) and a stones throw from the Flat Iron building and Madison square park (home to the original Shake Shack, which is a must visit) Service is good at the hotel and often nothing is too much trouble, I have requested many things and had them sorted within the hour. Breakfast is a comprehensive self service job, all world foods catered for, great coffee and waffle machine ect. Considering your staying in the very upmarket Chelsea the price is cheap, often people complain but this place is not the four seasons, but it's location makes up for it. If you stay on a weekend the carpark across the road becomes a very cool 'flee market' selling many overpriced 'New York Loft antiques' but you can find a bargain. If your a New York first timer and on a budget or need a good location to get all around New York, then this is a great little hotel to lay your head after a busy day of exploration. Cons - Decor / dated room technology. One thing I will say is, if your not too good on your feet, this is a tall skinny hotel, so if the lifts are in use, be prepared for a long spiral staircase to your rooms. (So get a lower ground room) Pros: Cheap (in a good way) Great Breakfast - Incredible location - Helpful Staff.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1015 Rooms
- 2 Restaurants
- 3 Bars
- Business centre (fee)
- Currency exchange
- Gift shop
- Wi-Fi (fee)
- Valet parking (fee)
- Self-parking (fee)
- Safety deposit box at front desk (fee)
- Conference facilities (fee)
- Wedding facilities (fee)
- Laundry and dry cleaning services (fee)
- City view
- One king bed
- Full bathroom
- Flat screen HDTV
- Room service (fee)
- Work desk and chair
- Hair dryer
- Alarm clock
- Iron/ironing board
- In-room safe (fee)
- Internet/Wi-Fi (fee)
- iPod or MP3 dock
- Smoking or non smoking available
- Maximum 2 adults, or 2 adults and 1 child
Resort Location Map
The Roosevelt Hotel New York CityNew York,United States
- Hotel Contacts
- Extra Info
18 W 25th St at 5th Avenue, New York City, NY 10010-2703
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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