Westin New York at Times Square
- What's Included
The Westin New York at Times Square is a wonderful, tranquil oasis in a busy place. 33 floors up you are in heaven, as we were looking out over New Jersey. The room was a good size for me and my friend, and the bathroom even had a bath, perfect for soaking our aching feet! I loved that it was so central to all that we wanted to do, with hop on hop off tourist buses, as well as city buses and the subway.
This hotel has fantastic front office staff! It is in a great location and you can easily walk to Hardrock. Carmines, and Broadway shows. The price was right for a Manhattan hotel and the amenities were consistent with other Westin properties. I would recommend this for both business as well as pleasure trips.
Excellent location - convenient for my business meetings and relaxation later on. Good service. Rooms and amenities are good. The restaurant (Furnace) is decent, though the menu could be expanded. The staff is very friendly and helpful.
The stay was good overall. However, I was charged for the incidental charges twice a few hours apart, of which the second charge without my authorization. I had called the Express Service and did not get a return call for explanation. I asked the customer service at the front desk for the reason of the second charge being processed without my authorization. A male customer service named Edison gave a few round around reasons and finally said that the second charge would be rescinded with bad attitude, which is not acceptable. At the end, the second charge was not rescinded and no explanation was given.
There are some great things about this hotel and there are some not so good things as well. It's a superb location to access everything in NY. My wife and myself walk everywhere and will quite happily walk 15 miles in a day so we didn't use any public transport. On arrival we were able to check in about 11.30am and our room was ready which was great after a long flight from the U.K. However we were not given any information regarding wifi, room charges etc, it appeared to us that you are expected to know these things and we didn't. We booked a premium room and we were on the 29 floor. For a premium room it was quite small with only one armchair when there were 2 of us. The room was clean and the bathroom was large but the shower leaked and on our last day there was no hot water. Sony buy any snacks or drinks from the room as they are just so expensive, buy them outside in the supermarkets etc. The concierge and doormen were superb and so helpful but please remember to tip. Overall the Westin in Times Square is a superb location with some great benefits but outweighed by the other issues highlighted. Would I stay there again? Good question and I'm not sure I can answer that!!!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 863 Rooms
- 2 Bars
- Spa (fee)
- Gift shop
- Business centre (fee)
- Laundry facilities (fee)
- 24 hour room service
- Valet parking (fee)
- 1 Queen bed Heavenly Bed
- Dual line phones
- 32" flat screen HD TV
- iHome clock radio with iPod docking station
- Climate control
- Coffee maker
- Hair dryer in room
- Refrigerated refreshment center in room
- Laptop sized safe
- All rooms non smoking
- Complimentary daily newspaper
- Deluxe bath amenities
Resort Location Map
Westin New York at Times SquareNew York,United States
- Hotel Contacts
- Extra Info
270 West 43rd Street At 8th Avenue, New York City, NY 10036-3912
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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