Coco Key Hotel & Water Park
- What's Included
There was FUN for the whole family here. From our 4 kids age 3-9 there were water slides for all (including us parentsčśü). The Manager, Andrew, was outstanding. Thank you for the special accommodations. He made us feel like VIP's. In fact we extended our stay because we all felt so comfortable. For a large family - I recommend staying in the water park atrium for the convenience.
We have just arrived at the hotel last night after a long flight and a delayed transfer ( we were waiting at the wrong collection point) to be greeted at the front desk by a friendly smile and a quick and easy check in. We were allocated block 6 as requested before we travelled after emailing Andy ( who was quick and efficient in replying, his customer service is fantastic) our room is fab it's spacious, clean and the beds are very comfy! We purchased some milk and water from the onsite shop until we get to a larger supermarket and the prices were ok. We are off to universal today and hope to use the free shuttle service, just wanted to write a quick review as first impressions are excellent!
To begin I wasnt going to leave a review until I got home but got a card to ask how we felt they were doingWe arrived around 8pm on saturday evening and had to wait about 10minutes to check in as a family that was being shown around hotel was checking in The guy who was checking us in was friendly and only took about two minutes ( note even if you are a virgin customer you still have to pay $50 per room deposit )We was given a map and was asked if we needed any more information Awesome free shutlle to universal and seaworld and wet n wild ( if you cant walk to wet and wild you are very lazy as it about 15-20 slow minutes )Spent first 3days in universal and sea worldAsked about Disney shuttle was given a card for vanstar who do the shuttle Not bad $18 each round trip 09.00-22.00This is a long day at a park even longer for a 7year old was told to ring as we were the only two on shuttle if we wanted to come back early . as my fone doesnt work in usa I managed to use payfone at EPCOT around 17.30 and asked if we could return early the man whi answered phone was apologetic but had no transport till around 20.30/21.00 or could arrange a taxi fo $50 I declined and net shuttle at 22.00 Shame vanstar dont do a couple of different return times like 18.00 then 22.00 We are staying in building 6 and our room attendant is JESus who we havent met yet but everyday new towels, bins emptied, beds made so we have no complaintsWe have only eaten at hotel once and it was breakfast When we get home I will finish of the review
We arrived on the 8th Nov from UK we had credit cards one with my name we used and the other in wife's name we did not use and put right in safe at coco keys. After a full day at harry potter the next day I check app of cards there was 800 dollers off my wifes card went to safe still there went to reception asked to speak to a manager told them that the card must have been scanned as we where on phone to bank another 300 from abroad was took card company blocked cards they have me plank bit of paper showing the hotel didn't debit it I knew this that's why the police where called spoke to police they stated not 1st time when police thomsons rep showed up seem to be on are side the manager at time was speaking down on me and saying he shouldn't go above and beyond asked for a log of room entry still never got it over 13 days and rep did not too asked to move hotels rep said no chance asked for no one to enter are room after 5 days we decided to check out and get other hotel rep said that was he done after I sent email she done nothing at all she stated the felt it was safe to stay there was told by director of coco we would get 8 days refund as there not billing Thompson's phone Thompson's need to email complaint no one speak to shocking luckily I'm over again for treatment for my PTSD I'll be back to see them if no sorted do not go to this hotel rooms dirty don't feel safe rude staff and was told by police it's constantly there
Just spent a week at coco key with my best friend and really enjoyed staying here. For the price it is a perfect three star. The rooms are really spacious, ours was a twin bedded room and came with two full sized doubles which were amazingly comfortable to sleep on. It was very clean, with a mini fridge which we really appreciated, for our beers! And a safe, ice bucket etc. The pool area was lovely, with a hot tub and plenty of deck chairs however the pool bar wasn't open for the entirety of our stay, the water park and adjoining bar was open but was obviously full of children, we preffered the quiet pool! The WiFi was great, free all week and really strong throughout the hotel. There were great amenities like a shop, arcade and was about 4 mins walk from a Dennys diner which we practically moved into. The only v small complaint were the windows not opening, which made our room smell a little damp and ripe after a few days. The hotel was very clean and the staff were all really friendly. Would definitely recommend Coco key for a budget family friendly holiday, great forcouples and friends too :)
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 400 Rooms
- Restaurants including: Callalo Grill, Tradewinds and Pizza Hut Express
- Pizza delivery to room
- 14 water slides (Water park open daily from 11am to 5pm)
- Convenience store
- Business centre (fee)
- 1 king and 1 sofa bed or 2 queens or 2 double beds
- Full bathroom
- Iron, in-room safe
- Mini fridge
- Maximum occupancy 4 persons
Resort Location Map
Coco Key Hotel & Water ParkOrlando,United States
- Hotel Contacts
- Extra Info
7400 International Drive, Orlando, FL 32819-8234
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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