Coco Key Hotel & Water Park
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We are Floridians but are returning guests. We got the family room this time and my son loved having his "own room" with his cousins (adjoining door) .The people that work there are very friendly and extremely helpful. After staying here twice I would recommend it. The water park is geared to all ages toddlers to adults. It is great to not the the hotel because everything is there.
location is good on I-Drive but facilities and hotel need vastly upgrading. Staff friendly as room clean and bedding changed everyday .Pool side at the rear has sunbeds that are 'weathered'. Parking space is plentiful
Firstly I will give out compliments . It is in a great location and the beds are comfortable. However the rooms are actually disgustingly dirty. The dust build up on areas such as air conditioning unit (where we actually breath from) are thick with dust. There is dust everywhere. The maid didn't appear to hoover our carpet once. So much so I took pictures and showed the member of staff on reception and she looked frankly embarrassed and told me to contact thomson when I get home as the cleanliness isn't acceptable. The first thing I did when I arrived was clean the bath as it had hairs there from previous guests. I just feel that spending the amount of money we did to go there asking for a clean room isn't too much to ask. And I'm fully aware that there was a hurricane but not to have a maid from the Tuesday to the Sunday to even change our towels is shocking. I had to phone to reception. We actually ran out of toilet roll which is again disgusting. I've taken pictures and I will be showing the thomson branch were I book so many long haul travel trips to the level of hygiene they are offering in there brochure. All in all a shocking experience in this hotel and you couldn't pay me to go back.
We will not stay at this hotel again. Was excited at first because of the water park. If you go to the theme parks, you won't be able to use the water park because it closes early. The room had an awful odor; smelled very musty and the carpet felt damp. When I got up on the morning we were leaving, I found several roaches around the little coffee area in the room. They were small roaches; but then I found a larger one crawling on the wall. Needless to say we couldn't get out of there fast enough.
I would like to give a shootout to Gloria. She was really friend courteous. They all are. First visiting this hotel and it was amazing you can beat it. You have a water park inside the hotel for you to used. Excellent water rides. Really safe to go with your kids. I will definitely come back again
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 400 Rooms
- Restaurants including: Callalo Grill, Tradewinds and Pizza Hut Express
- Pizza delivery to room
- 14 water slides (Water park open daily from 11am to 5pm)
- Convenience store
- Business centre (fee)
- 1 king and 1 sofa bed or 2 queens or 2 double beds
- Full bathroom
- Iron, in-room safe
- Mini fridge
- Maximum occupancy 4 persons
Resort Location Map
Coco Key Hotel & Water ParkOrlando,United States
- Hotel Contacts
- Extra Info
7400 International Drive, Orlando, FL 32819-8234
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.