Disney's All-Star Music Resort
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- All Inclusive Features
My boyfriend and I stayed here from October 1st to the 5th and we absolutely loved it! For it being a value resort, you get the full feeling of being in Disney! Once we landed at MCO and made our way to the magical express, we were at our hotel within an hour of stepping off the plane. Also, the buses that run to and from the parks are amazing. I don't think we had to wait more than 10 minutes for any of them, even on the weekend. The food at the food court was good as well. There were the same choices everyday but there's enough stuff there to get something different everyday. The rooms were small but cozy. If you only plan on sleeping and showering in them, then this is a perfect hotel for you. The beds were very comfy and the room was clean. We did stay in a building a little farther away from the buses, but that didn't bother us at all. Our stay here was great and we will definitely stay here again!
We booked this hotel with the expectation that we would not send much time there. The rooms are dated and are due for an upgrade. Toilets flush very loudly and the flapper on ours was in need of replacement along with the drain stopper in our tub. Hotels that charge less are in much better shape than this place. Everything in very conveniently located all within a decent walking distance. The busses run frequently so you don't spend much time waiting. The staff was very friendly and had good tips for in the parks. If you have the opportunity to upgrade speed the extra money you won't regret it this resort is a bit of a let down.
We could hear people from the other rooms talking and even when they went to the restroom. Awful place, not so clean. We couldn't believe it was actually a Disney resort. I definetly don't recomend it. Bus transportation is good.
I never thought this hotel was less than I had in my mind, but after reading a lot of reviews I started to worry. To my surprise it was better. Our room was super clean and cozy. I loved everything about it. The beds, the details in decoration, the toiletries. I was never much in my room because we were in the parks all day long or shopping. We stayed at the Broadway building in the first floor and it was beautiful. The check in process was super easy and fast (I had previously checked-in at my Disney Experience account so I guess that helped). We had some packages delivered to our hotel. The hotel staff delivers it straight to your room after sorting them out. I guess they receive a lot of mail because packages arrive to your room aprox. 3 days after they are signed by the hotel. Also, this service is free of charge!The only problem I see many guests encountering is the distance between the lobby and the buildings in the back. I arrived by myself in the Magical Express and it was raining A LOT, so i got all wet trying to get to my building and my bags did too! For the rest of the week we had a car that we parked it in the parking lot behind our building and we had no problem at all in that matter. Of course if you want to go to the lobby to grab something to eat or shop a little, you do have to walk. I think this is a great stay for those who want to experience the benefits of staying on property but don't want to spend too much in the hotel (after all i rather spend that money on souvenirs). Keep in mind this hotel is old, and mostly the bathroom hasn`t been renewed in a while.I think I will continue to stay at this hotel until I can upgrade to a more expensive one.
So I've been holding off writing this review to let some time pass. You will see why.So the resort hotel is clean. We didn't get a chance to go swimming, but the pools were pretty and the main one had Disney characters as fountains. The grounds were well maintained. The resort is fairly large, and we ended up at Rock Inn, on the opposite corner from the main entrance. Meant a 10 minute walk to the main pavilion. The rooms were clean, offered many basic amenities, and there were plenty of channels offered for the television. I was quite happy with the room. We were in close proximity to a vending machine and ice dispenser. The Pavillion has the Intermission food court, Singing Spirits bar, and Note-able arcade. Of course there's the post box, front desk, check-in, and concierge. The bus stops are located outside of Maestro Mickey's (souvenir/convenience store). Most days there weren't any issues.We were here at the resort during Hurricane Matthew. Disney parks closed early and were closed the next day. I was expecting this (the wife on the other hand was in denial until announcements were made, then she was upset). Upon returning to the resort, "when in Rome, do as the Roman's do," so we bought some beer and hard liqour for the storm like everyone else does in Florida, in addition to some snacks. It wasn't until we were checking out and asking about food service on Friday that I found out the plan was to have no food service's for Friday. Had I not asked, and Orlando was hit hard by the storm, we wouldn't have had really anything to eat for Friday. We were otherwise not informed by the hotel of this development. I was upset by the lack of communication. Because Orlando was spared the brunt of the storm, operations resumed Friday afternoon.There were long lines for buying food at Intermission food court. Disney was not prepared for selling food to guests prior to closing shop. I had waited in line for a half hour and barely moved. The line went from the food court, down the hall, and wrapped around back to the entrance of the food court. I was at the end of the line.The hotel workers were doing the best that they could, and they set up a location at the front desk for selling pizzas, which helped to ease the congestion. I found out just in time from a staff member, so my wait was only 30 minutes. But a line 30-40 deep were behind me when I left, and there were 8 people ahead of me when they started selling at the front desk. Of course, the next day the food court was operating, and Disney Springs had opened up by 5pm. We found out from reddit, again no communication from the hotel. Even an automated message would have been helpful. Only message we got was the early closure of the parks, and "updates will follow" per that message (none followed as outlined).To credit Disney, their customer service team did help out after the fact and we were compensated for park closure and missing the Halloween party in the park due to closure. Everyone that worked there was very polite and helpful, I know I may come off as whining, but for the amount that I paid for this trip, I will voice my complaint, but offer it as constructive criticism. To be fair, I would never want in a million years, to work Disney Customer service. I know how ridiculous and demanding people can be. Also, this was a rare event. This is the fourth time in 45 years that Disney World has closed due to a hurricane.Things to be improved:1.) Improve communication with patrons. Other guests seemed to have gotten the information, if they received information from the hotel, why were other guests not receiving it?2.) In the event of an impending storm, have MRE's (meals ready to eat) to sell at the food courts to get people in and out. Prepare meals in advance so it could be stored in guests refrigerators and eaten cold. Cooking food piecemeal for each guest was too slow and cumbersome for the volume of guests who would otherwise have been eating at the parks. The food courts at the resorts are too small for the amount of guests staying there.Overall this was an interesting time to stay at Disney World. I would stay at the All-Star resorts again. My stay had at most, a hiccup due to the storm.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Option 1: Magic your Way base ticket kids promotion
Magic Your Way Base ticket give you access to one of the four Walt Disney World Theme Parks each day of your ticket. Theme Park choices are Magic Kingdom Park, Epcot, Disney-MGM Studios and Disney's Animal Kingdom Theme Park. Magic your Way base ticket included for 6 days or more. Apply for kids ages 3 to 9 only travelling with 2 adults.
- Option 2: Disney Dining Plans
Disney Dining Plans offered for free when you buy 6 days or more Magic your Way base ticket. With Disney's Dining Plans, you can relax and enjoy your stay knowing your meals are paid for in advance. Only guests who have booked both a Disney Resort Hotel and a Magic Your Way Ticket can take advantage of these convenient and affordable plans:
Disney Quick-Service (Offered with "Value" hotels 3*) Dining Plan for Guests on a budget or planning a packed itinerary, the Disney Quick-Service Dining Plan offers superb value, convenience and the peace of mind of prepaid meals. Includes: Two Quick-Service meals, two selected Snacks and one Refillable Resort Mug per person, per night at participating locations.
Disney Dining Plan (Offered with "Moderate and Deluxe" hotels 3.5* and +) This package offers you an easy and affordable way to experience a wide variety of restaurants. Includes: One Quick-Service meal, one Table-Service meal and one selected Snack per person, per night at over 100 participating locations.
- Option 3: No Magic your Way base ticket promotion
- 1706 rooms in complex
- Food court
- Pizza delivery to room
- Pools (heated)
- Disney golf courses nearby
- Disney shops
- 2 double beds
- Full bathroom
- TV with Disney Channels
- Internet (fee)
- Mini-fridge (on request) (fee)
- In-room safe
- Maximum occupancy 4 persons
Resort Location Map
Disney's All-Star Music ResortOrlando,United States
- Hotel Contacts
- Extra Info
1801 West Buena Vista Drive Lake Buena Vista, Orlando, FL 32830-8436
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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