Disney's Boardwalk Inn
- What's Included
We were coming off of a three day stay at the Coranado Springs and staying at the Boardwalk was a breath of fresh air. The room was clean. The help were very responsive. The decor and ambiance was "Disney" in all aspects. We had a room with a kitchen and living room and it was very special. I would highly recommend this hotel as well as this particular room type.
This is our 8th stay at a Disney Property in the past 10 years. Most recently we stayed at the Yacht Club. We had visited the Boardwalk location on previous visits and decided to give it a try. Our first two nights were horrible. Our room was next to guests who began celebrating their vacation at 11pm and did not cease until after 3am. We started calling the front desk at 11:30pm but nothing was ever done to try to get the guests to quiet down. At 3 am when we went to the front desk, we were offered to move to another room instead of security dealing with the issue.We did not find the resort family friendly. There was no real sense that this was a Disney Property, other than the location to Epcot and Hollywood studios and the price per night. The Boardwalk Inn rooms were okay. Beds were comfortable and room was spacious. The separate double sink and shower/toilet area is very convenient. Our room had mould on the shower tile and around the toilet area. Many days our room was clean but shampoo, soap, coffee & tea was not restocked. There was a large dent/hole in the wall along the balcony. When checking in we were told that our room would have a view of the Epcot fireworks which we were happy to hear. However, the view was really of the Epcot firework smoke. There was really no view of the fireworks. I would prefer the front desk cast member to say nothing rather than to get our hopes up only to be disappointed.The biggest drawback for us was not having a restaurant, food service or convenience store within the hotel. All food items require a stroll along the boardwalk to access. We used the pool area a few times. The atmosphere was good.I also found this time around that the BS metre was very high with the staff. I had called for an extended check out as our flight left later in the day and we were allowed to stay until noon. When I called back the following day to see if we could extend to 1pm, the cast member told us they do not allow any extended check out. She was surprised when I told her we already had an extension until noon.I wish we would have had a better experience. The ambiance around the Boardwalk is good. The location to Epcot and Hollywood Studios is fantastic, but the details, which Disney is known for, was lacking in this location. Given the choice, for the same price, I would choose the Yacht Club over the Boardwalk Inn.
My wife and I just spent a week at the BoardWalk Inn.Here are the things that we liked about the hotel:-Location - 15 minute bus ride to Magic Kingdom and about a 10 minute walk to Epcot. Great location!-Cleanliness - Our room and the hotel was clean-Boardwalk offers amenities from the ESPN bar, ice-cream shop, restaurants, general store, etc.Here are the things to be warned about:-Room location - Our room was right near the elevator. Every night between midnight and 2am they would vacuum the carpets near the elevator and we could hear it from our room.-Housekeeping: Our room didn't get cleaned 1 day and we had to call 3 separate times during our stay for tissue, shampoo, etc of items that were not restocked after the room was cleaned.-Concierge - The hotel doesn't have enough staff during peak hours. Every time I had to utilize the concierge I had to wait in a long line. I noticed a line every time I was in the lobby. Also, the staff was not helpful. When we had an question about our Disney tickets, both Debbie and Charlotte in the concierge staff were unhelpful and extremely rude. They were short to us, told us they couldn't help us, and wouldn't offer a solution to fix it or who to talk to.
We chose to return to the boardwalk after a great trip here in 2015. Positives: - Awesome location with excellent access to Hollywood Studios and Epcot. We had a 5 day park hopper pass, so it's nice to enjoy a park during the day, and then finish at Epcot in the evening to take advantage of many meal options. The boardwalk is never crowded (even during Christmas week), and offers some good restaurants, a general store, bakery and ice cream parlour.- We are a family of 5. The rooms are a nice size, and housekeeping does a good job of getting our room cleaned in a timely fashion.- We had a problem on our second day. Very belligerent and disruptive people staying in our neighboring room. Randy, the manager on duty, had us in a new room within 30 minutes of bringing the issue up with the front desk. It was handled really well. - Kids love the pool and the waterslide.- The hotel just has a great feel. Really enjoy the decor and the quality.Overall, a good experience at this hotel. A couple of negatives:- Our room overlooked the courtyard which provides great views of the nightly fireworks, the boardwalk & the water. We were here during Christmas week, and I wouldn't request this room again. The courtyard hosted a party/concert on New Years Eve. Looked to be a lot of fun, we had a prime view from our balcony. We certainly are always up for a good time, but having a young family means that we are turning in early, well before midnight. We didn't get to sleep until 12:45am when the party shut down. Up to that point, it really felt like our room was in the middle of a nightclub. Very, very loud music. I get that it's NYE and it's a party atmosphere, but turning the hotel into a nightclub probably isn't the best decision. There's enough going on across the entire resort that the hotel could be spared. I highly doubt that we were the only ones to have a complaint about this.- You can really smell the 2 neighbouring restaurants from our side of the hotel. Flying Fish, I believe, is attached to the hotel. Quite unpleasant in the hallway, but not noticeable at all in the rooms.- We had a toilet overflow during the last night of our stay. We called the front desk twice to have someone from housekeeping replace our towels, and have someone come up to replace the soaking towels on the floor and mop up. We had someone from housekeeping drop off towels, but did not attend to anything else. We called the front desk a second time and were promised a visit from maintenance, but no one showed. Not a great note for our trip to end on.
My children and I stayed at the Boardwalk Inn right after Christmas. We recommend the hotel for many reasons. First, it is newer than many of Disney's deluxe hotels and has a more updated and upscale feel--like the Grand Floridian minus the size. Also, it has the boardwalk with shops, eateries, and entertainment. It is also a five minute walk to the UK entrance to Epcot's World Showcase. My kids are in their teens and this was a good location for them! While not on the monorail, I actually think this is a plus for the hotel. Using the LYFT app, you can hire the Disney Minnie Van to come take you wherever you want on the property. It is quick, although not inexpensive at $20 a pop. However, it greatly reduces stress and when you exit the parks at 11pm or midnight, it makes life a whole lot more enjoyable. One tip for the room choices, we booked a standard view room and were put in 5272--which had an amazing view of the Eifel Tower and the EPCOT fireworks. I personally think the fifth floor is the best choice here because as the highest floor, it has the best views of the surrounding area. My boys loved the weight room and with Disney Dining, it was super easy to walk past the Boardwalk Bakery, grab a cup of coffee and a pastry and start our day. Another tip: The checkout is 11am unless you request later--we had ours pushed to 1pm. If you are using the curbside luggage transfer back to the airport, you must be there by noon. We dropped our luggage and went to ESPN Zone--again a two minute walk down the boardwalk and had a great lunch watching games. It worked perfectly. Jamba!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 371 Rooms
- 4 Full Service restaurants: Flying Fish Cafe, Kouzzina by Cat Cora, ESPN Club, Big River Grille & Brewing Works
- 6 Quick Service restaurants
- Pool bar
- 2 night clubs: Jellyrolls, Atlantic Dance Hall
- Room service: 6am - midnight
- 3 Pools, including: free-form with a water slide in the form of a classic wooden roller coaster
- 2 whirlpool spas
- Bike rental
- Jogging trail
- Health club
- Massage/spa services (fee)
- Balcony or terrace
- 2 queen-size beds or 1 king-size bed and 1 single murphy bed
- Full bathroom
- Ceiling fan
- TV with Disney Channel, ESPN & more
- Hair dryer
- Coffee maker, tea set-up
- Internet access
- Table and chairs
- USA Today delivery (Mon-Fri)
- Occupancy: 2 adults and 2 kids; or 3 adults and 1 child
For the Kids - Kids' pools, Playground, Video arcade.
Extra Magic Hours! Disney Resort Guests can enjoy the Extra Magic Hours Benefit. Each day one of the Theme Parks opens an hour early or stays open up to three hours after regular Park closing, so you can experience some of the most popular attractions. Valid Theme Park admission and Walt Disney World Resort ID are required.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Disney's Boardwalk InnOrlando,United States
- Hotel Contacts
- Extra Info
2101 North Epcot Resorts Boulevard Lake Buena Vista, Orlando, FL 32830-8442
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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