Disney's Grand Floridian Resort & Spa

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  • Weddings
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Legendary elegance and lavish dcor combine with impeccable service and spectacular views to create exceptional style that pampers guests and responds to every whim. Live lobby entertainment by the Grand Floridian Orchestra, multi-paneled arch windows, turn-of-the-century gas lamps, regal chandeliers and a world-class spa define quintessential luxury at Disney's flagship Resort Hotel.
Location: In the Magic Kingdom Resort Area; 26 km from the Orlando airport

tripadvisor Traveler Reviews
  • Brad H : Aurora, Illinois
Poorly managed and squeezing the last penny as opposed to guest satisfaction

An amazing hotel and property that was very shockingly ruined by the villas Grand Floridian managerial staff, specifically guest experience manager, Nick Armes. The room was stunning, we were fortunate enough to stay in the 4 bedroom villa on the first floor. The special occasion was my sister’s wedding and our family used every point we had from this year and next year to stay for 4 nights. The morning after the wedding we had brunch with the whole family and wedding party. It was at 10am at Wolfgang puck express so we knew we wouldn’t be back before the 11am checkout, We called the front desk two days before and asked them if we could check out around 12pm because of the amount of luggage we had for the wedding as well as the 10 week old baby and 2 year old toddler my older sister and her husband had in tow. They assured us it wouldn’t be a problem. We came back at 12:10pm to retrieve our luggage, which was all packed and together in the foyer of the room. The maid that was cleaning the room was very nice, stepped out of the room and we called the front desk to help us with the 13 bags we had. As we were waiting in the room, we got a call from the housekeeping manager informing us that we would have a $200 charge added to the room for not checking out at 11am. We told her that we had discussed it previously with the front desk and had approval to stay. She said they never make exceptions and that we would have the $200 charge no matter. Stunned they wouldn’t honor their previous commitment, there wasn’t anything left to say and she very rudely insisted on this charge and hung up. My sister who had been married at their hotel and used their reception hall not 12 hours earlier was in earshot of our conversation and wanted to speak to the manager. We went to the concierge in the villas and were greeted by a very courteous, yet extremely unhelpful manager. She told us that we were mistaken and that they never make exceptions for checkout. We asked her if she thought it was fair to have 50 people fly in for a wedding, stay at their hotel, get married and have the reception on their property and quibble over $200. The response was always the same, “we never make exceptions for late checkout”. She said she could talk to her manager to see what he could do. Instead of waiting, we asked to speak with him. Nick Armes, the guest experience manager came over from the main hotel and the conversation we had with him was frustrating beyond belief. Instead of speaking to us (my sister and I️) as human beings, he refused to answer our questions and continually replied with, “our policy is no late checkouts. We have your card on file, we will be charging you $200”. Frequently we would ask him a question and he would not reply but instead just nod his head, smile, and stare at us. We finally walked away incensed with Nick’s attitude and insensitivity. We had to catch our magical express bus to the airport so we walked to the GF main lobby. My sister spoke to the concierge there for about 3 minutes and the dispute was over. In fact, she was gone for such a short time, I️ had figured she went to the bathroom. As usual, Disney made it right and removed the $200 charge. As this review is not of the Grand Floridian but of the villas, the managerial staff at the villas were uncooperative, frustrating, and very unlike the overall Disney experience our family has grown to love over the last 35 years.

  • Mueller1500 :

The service was amazing! The room was huge and beautiful. We opted for a lake front room and we saw the fireworks every night over looking magic kingdom. It was a trip we will never ever forget! They have a kids pool and a big resort pool! Seriously amazing! Thank you for an amazing trip!

  • bmcmybuddy : Chicago, Illinois, United States
Beautiful Resort

Since Disney built the Grand Floridian DVC we have wanted to stay and were able to get lucky to find availability for our family trip. The restaurants on property are all fantastic and the monorail and boat service are excellent.Our biggest complaint about the DVC property are the distance from the boat and monorail. It isn't huge - but can seem rather distant for regular visits.Based on our other DVC options - while the Grand Floridian is great, we will likely not be staying there again.

  • laj2e7 : Orlando, Florida
Beautiful property on the seven seas lagoon

This is an amazing property on the monorail track to Magic Kingdom. The property has hotel rooms and the timeshare villas . There are 2 pools with lots to do including slides and play areas . There is a spa on the property with a 24 hour fitness center. The hotel is spectacular with a Birdseye view of the Magic Kingdom. The service is impeccable . There are a number of restaurants on property including Narcosees, Citricos , Victoria and Alberts , tea Room and a quick service restaurant . There is both self and valet parking . Transportation is available through buses, boats and the monorail . Each night the fireworks can be seen from the marina with music . We stayed at the Cape Coral suite which was perfectly located . There was a large patio facing the castle. There were 2 bedrooms and a large living /dining room for entertaining . The property is well maintained and walking distance to the Polynesian Hotel .

  • wolmoz34 : Palm Harbor, Florida
The top of the top...if you can afford it!

Very expensive but worth it if you can pull it off. A truly beautiful luxury hotel located on the Disney monorail system. There is much to do here, but just sitting in the lobby is not a bad way to spend some time.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
Three options are available for this package:
  • Option 1: Magic your Way base ticket kids promotion
    Magic Your Way Base ticket give you access to one of the four Walt Disney World Theme Parks each day of your ticket. Theme Park choices are Magic Kingdom Park, Epcot, Disney-MGM Studios and Disney's Animal Kingdom Theme Park. Magic your Way base ticket included for 6 days or more. Apply for kids ages 3 to 9 only travelling with 2 adults.
  • Option 2: Disney Dining Plans
    Disney Dining Plans offered for free when you buy 6 days or more Magic your Way base ticket. With Disney's Dining Plans, you can relax and enjoy your stay knowing your meals are paid for in advance. Only guests who have booked both a Disney Resort Hotel and a Magic Your Way Ticket can take advantage of these convenient and affordable plans:

    Disney Quick-Service (Offered with "Value" hotels 3*) Dining Plan for Guests on a budget or planning a packed itinerary, the Disney Quick-Service Dining Plan offers superb value, convenience and the peace of mind of prepaid meals. Includes: Two Quick-Service meals, two selected Snacks and one Refillable Resort Mug per person, per night at participating locations.

    Disney Dining Plan (Offered with "Moderate and Deluxe" hotels 3.5* and +) This package offers you an easy and affordable way to experience a wide variety of restaurants. Includes: One Quick-Service meal, one Table-Service meal and one selected Snack per person, per night at over 100 participating locations.

  • Option 3: No Magic your Way base ticket promotion
  • 842 Rooms, 25 Suites
  • 1 Quick Service restaurant
  • 1900 Park Fare (character dining)
  • Citricos
  • Grand Floridian Cafe
  • Garden View Tea
  • Narcoossee's
  • Victoria & Albert's
  • 2 Children's Dining activities: Perfectly Princess Tea Party, Wonderland Tea Party
  • 2 Pool bars
  • 3 lounges
  • Room service: 24 hours
  • 2 Pools, including: beach pool with zero-depth entry, waterfalls, water slide, walking bridge, natural springs setting & cabana rentals
  • Whirlpool spa
  • Tennis
  • Marina/boat rental
  • Water cruises
  • Fishing
  • Beach area
  • Volleyball
  • Jogging trail
  • Health club
  • Full service spa
Garden View Room includes:
  • Air-conditioning
  • Ceiling fan
  • 1 king-size or 2 queen-size beds
  • Full bathroom
  • Hairdryer
  • TV with DisneyChannels
  • Internet (fee)
  • Coffee-maker
  • Mini-fridge
  • Balcony
  • Maximum occupancy 5 
Kids Deal - Kids and teens 2 to 17 stay free.

For the Kids - Kids' pools, Playground, Video arcade.
Complimentary transportation! Disney Resort Guests are free to enjoy complimentary Disney transportation throughout the Walt Disney World Resort. Just steps from your door, boats, buses and monorails await to transport you from the Theme Parks, Water Parks, the Downtown Disney area and more.

Free Magical Express transfers - If you choose the package with transfers, Disney's Magical Express Service is complimentary and exclusively available when you stay at a Disney Resort Hotel. Motor coaches pick you up at Orlando International Airport and take you to your Disney Resort Hotel, while your bags are picked up and taken to your room. And when your vacation's over, you and your bags are taken back to Orlando International Airport.

Car Rental included - If you choose the Transat package with car rental, it is included for the length of stay and is based on your type of accommodation: Hotel room - 4-Door Midsize, 2 Bedroom Condo/Home or larger - Mini-Van, when 4 or more adults share. The rental includes Unlimited mileage, Air-conditioning, Automatic transmission, AM/FM stereo, State map, 24-hour Roadside Assistance. Applicable local taxes and surcharges are not included. Please inquire for full details.

Extra Magic Hours! Disney Resort Guests can enjoy the Extra Magic Hours Benefit. Each day one of the Theme Parks opens an hour early or stays open up to three hours after regular Park closing, so you can experience some of the most popular attractions. Valid Theme Park admission and Walt Disney World Resort ID are required.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Disney's Grand Floridian Resort & Spa
    Orlando,United States

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Disney's Grand Floridian Resort & Spa
4401 Floridian Way Lake Buena Vista, Orlando, FL 32830-8451

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.