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Disney's Grand Floridian Resort & Spa

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Overview
Legendary elegance and lavish décor combine with impeccable service and spectacular views to create exceptional style that pampers guests and responds to every whim. Live lobby entertainment by the Grand Floridian Orchestra, multi-paneled arch windows, turn-of-the-century gas lamps, regal chandeliers and a world-class spa define quintessential luxury at Disney's flagship Resort Hotel.
 
Location: In the Magic Kingdom Resort Area; 26 km from the Orlando airport

tripadvisor Traveler Reviews
  • Amanda B :
Two Resort Vacation

Stayed in the Villas for two days at the tail end of a girl's week. The hotel was lovely. The room (1 bedroom villa) was beautiful and the bathroom huge (which is important when you've got three adult women sharing a room...) My only complaint would be the Disney transportation. Whether it be the fault of the park or the resort, when we left EPCOT, we headed for the buses. When we got there, we discovered there was no bus to our resort. We had to go back through security to get to the monorail to get to our resort. There was no signage at the park stating there was no bus, and no one at the resort let us know 'hey, don't leave the park to try to get a bus'. And although Disney security moves quickly, it was inconvenient to have to go back through it, when we could've avoided it if someone would have told us not to leave the park to get to the bus. Otherwise, the resort is lovely. Even though we didn't have a 'park view' room, we could still see Space Mountain and some of the fireworks from our balcony.

  • JSmith999 : Jackson, MS
GORGEOUS property

this is THE place to stay while at WDW for older, wanting the best couples. YES, it is EXPENSIVE and YES, it is EXCLUSIVE. BUT, it is the smallest of the onsite monorail properties so it's LESS CROWDED!!! The pools and grounds are gorgeous - manicured and kept immaculate. The way the buildings are made keep noise at bay and your walk to the room is a short stroll no matter where it's located. The monorail is JUST outside the lobby and the staff are impeccable.

  • Cherry_Wonderdog : Acton, Massachusetts
Mixed product at premium price tag results in poor rating

The Grand Floridian was about as mixed as a peanut butter milkshake. My room was nice and large, with a private balcony that overlooked the lagoon where the monorail passed by every few minutes. Supposedly this was an upgrade over the garden view, but to be honest, I didn’t find the cement platform very attractive. The tub, shower, toilet, and double sink all worked fine and seemed relatively new. I managed to sleep well in the marshmallow soft bed, but I could definitely see why one of my colleagues complained that it was too soft for her. Temperature control was inconsistent – I’m not even sure the thermostat was hooked into the heating and cooling systems, because I never succeeded in getting the room at a temperature where I wasn’t uncomfortably cold.The hotel grounds were well manicured and pleasant for morning and evening walks. There was even a lake facing the Magic Kingdom that set the stage for nightly fireworks. Architecturally, the buildings felt like old Florida, speckled in pink, with a beautiful main lobby where a nightly jazz band on the second floor played until 9:45 PM, making up for the schmaltzy Disney tunes invading everyone’s ears earlier in the day from a hired hand on one of the Steinways downstairs.It’s too bad that all three pools were aimed more at little kids than at adults. Not one had a deep end beyond four feet. Similarly, the fitness center left nothing to write home about, with only a few machines for the entire complex. The biggest frustration, however, came with dining and service in general. Even though normal room prices at the Grand Floridian ranged from $400-$600, the majority of the staff we encountered across the property were young, inexperienced, often lacking basic knowledge, and participating in some college internship program. Frankly, I found it disingenuous for Disney to charge premium dollars when much of the hotel staff was on the low end of the pay scale. Even worse, the Disney experience for getting information or requesting services was more painful than pulling teeth. It was impossible to get information about hotel facilities over the phone without having someone from the central switchboard offer to sprinkle pixie dust on my day before having to put me on hold for even the most basic questions. And following every call, after I was wished a magical day, I was subjected to an automated telephone survey on my “experience.” Indeed, everything was a major production. Everything required research and further investigation. Why? Because Disney evidently thinks it’s better to centralize support rather than do what every other hotel in the world does which is to direct calls to the front desk. Dining was beyond repair. Far be it we could just go someplace and pop in for a meal. Impossible. With the exception of the Cericios bar, every meal required a reservation, and when we tried to make one, options were severely limited – often requiring several hours wait if available at all. And Disney policy made reservations like signing your life in blood ink. Once you made one, if you cancelled or even tried to change, you would incur a $20 fee. Unreal. To make matters worse, reservations required a separate credit payment independent of the room account and Magic Disney bands linked to it. That’s right. We were able to purchase two-day hopper passes to Animal Kingdom and Epcot with a simple wave of our band at the front desk, but we couldn’t reserve one of the restaurants for dinner without going back to the room to fetch the credit card that we had thought we could stow in a safe place. And by the time we did, the reservation time was no longer available. As the Disney staff explained, this was a security measure. What a joke!Staying on Disney property definitely has advantages, but given the premium one must pay and the frustrations one must endure for a mixed product, it didn’t feel like it was worth the money, and I would not return.

  • Rollis R : Birmingham, Alabama
Delightful Resort

The hotels on Disney's property seldom disappoint if you can stay on the concierge club floors. I know that other rooms can be tired. If you stay at the Grand Floridian the Concierge Club will not disappoint. Our view of the fireworks nightly from our balcony was amazing - Magical! The nightly music in the lobby and the hotel character is delightful! In the Club Lounge, you will be pampered by the staff - Lauretta particularly is warm and charming. Don't miss this place if you are headed to the Magic Kingdom!

  • bill11232016 : Boston, Massachusetts
One of the nicest!

I do a lot of business traveling and have stayed in a lot of nice hotels; Four Seasons, Ritz, etc. The Grand Floridian is right up there in quality and service, I'm trying think of one negative thing, but I can't. Ok, yes it's a bit expensive even for Disney, but you beat the service and comfort. Not that I need to watch TV while brushing my teeth, but why not.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

Three options are available for this package:
  • Option 1: Magic your Way base ticket kids promotion
    Magic Your Way Base ticket give you access to one of the four Walt Disney World Theme Parks each day of your ticket. Theme Park choices are Magic Kingdom Park, Epcot, Disney-MGM Studios and Disney's Animal Kingdom Theme Park. Magic your Way base ticket included for 6 days or more. Apply for kids ages 3 to 9 only travelling with 2 adults.
  • Option 2: Disney Dining Plans
    Disney Dining Plans offered for free when you buy 6 days or more Magic your Way base ticket. With Disney's Dining Plans, you can relax and enjoy your stay knowing your meals are paid for in advance. Only guests who have booked both a Disney Resort Hotel and a Magic Your Way Ticket can take advantage of these convenient and affordable plans:

    Disney Quick-Service (Offered with "Value" hotels 3*) Dining Plan for Guests on a budget or planning a packed itinerary, the Disney Quick-Service Dining Plan offers superb value, convenience and the peace of mind of prepaid meals. Includes: Two Quick-Service meals, two selected Snacks and one Refillable Resort Mug per person, per night at participating locations.

    Disney Dining Plan (Offered with "Moderate and Deluxe" hotels 3.5* and +) This package offers you an easy and affordable way to experience a wide variety of restaurants. Includes: One Quick-Service meal, one Table-Service meal and one selected Snack per person, per night at over 100 participating locations.

  • Option 3: No Magic your Way base ticket promotion
  • 842 Rooms, 25 Suites
  • 1 Quick Service restaurant
  • 1900 Park Fare (character dining)
  • Citricos
  • Grand Floridian Cafe
  • Garden View Tea
  • Narcoossee's
  • Victoria & Albert's
  • 2 Children's Dining activities: Perfectly Princess Tea Party, Wonderland Tea Party
  • 2 Pool bars
  • 3 lounges
  • Room service: 24 hours
  • 2 Pools, including: beach pool with zero-depth entry, waterfalls, water slide, walking bridge, natural springs setting & cabana rentals
  • Whirlpool spa
  • Tennis
  • Marina/boat rental
  • Water cruises
  • Fishing
  • Beach area
  • Volleyball
  • Jogging trail
  • Health club
  • Full service spa
Garden View Room includes:
  • Air-conditioning
  • Ceiling fan
  • 1 king-size or 2 queen-size beds
  • Full bathroom
  • Hairdryer
  • TV with DisneyChannels
  • Internet (fee)
  • Coffee-maker
  • Mini-fridge
  • Balcony
  • Maximum occupancy 5 
Kids Deal - Kids and teens 2 to 17 stay free.

For the Kids - Kids' pools, Playground, Video arcade.
Complimentary transportation! Disney Resort Guests are free to enjoy complimentary Disney transportation throughout the Walt Disney World Resort. Just steps from your door, boats, buses and monorails await to transport you from the Theme Parks, Water Parks, the Downtown Disney area and more.

Free Magical Express transfers - If you choose the package with transfers, Disney's Magical Express Service is complimentary and exclusively available when you stay at a Disney Resort Hotel. Motor coaches pick you up at Orlando International Airport and take you to your Disney Resort Hotel, while your bags are picked up and taken to your room. And when your vacation's over, you and your bags are taken back to Orlando International Airport.

Car Rental included - If you choose the Transat package with car rental, it is included for the length of stay and is based on your type of accommodation: Hotel room - 4-Door Midsize, 2 Bedroom Condo/Home or larger - Mini-Van, when 4 or more adults share. The rental includes Unlimited mileage, Air-conditioning, Automatic transmission, AM/FM stereo, State map, 24-hour Roadside Assistance. Applicable local taxes and surcharges are not included. Please inquire for full details.

Extra Magic Hours! Disney Resort Guests can enjoy the Extra Magic Hours Benefit. Each day one of the Theme Parks opens an hour early or stays open up to three hours after regular Park closing, so you can experience some of the most popular attractions. Valid Theme Park admission and Walt Disney World Resort ID are required.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Disney's Grand Floridian Resort & Spa
    Orlando,United States

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Disney's Grand Floridian Resort & Spa
4401 Floridian Way Lake Buena Vista, Orlando, FL 32830-8451

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.