Disney's Polynesian Resort
- What's Included
Enjoyed a week's stay here - in a studio villa which we rented dvc points for. the room was very well laid out - loved the "split bathroom" and my daughter loved the single pull down bed under the television - very comfortable for a child - might be a bit small for a larger adult.Great staff, wonderful restaurants, beautiful setting, but the star is the location which is the best of all disney properties for access to parks. Only complaint is found the bus service (to animal kingdom and hollywood stuidos and disney springs) slow and disappointed it was shared with other resorts. Also found the pool area lovely, but very crowded. the oasis pool was better, but my kids wanted to use the water slide!
I am a DVC member who had the privilege to stay in the Bungalows out over the water at the Polynesian. It was one of the most relaxing places at Disney. The master bathroom is amazing. From the waterfall tiled shower to the jetted jacuzzi bathtub to the TV in the mirror, it will spoil you right away. The master bedroom is well appointed as most DVC properties are.Is it expensive?? Very. From what I understand, if you are paying cash there are only 2 bungalows available and they start at $2,800 per night in low season. The decor is wonderful, so relaxing and makes you feel more in a home than hotel suite. The porch over the water with the non heated dip pool is so nice. At night they have a perfect view of the fireworks as well as the water float parade. The music is also piped into the room and on the resort grounds so you the fireworks show at the Magic Kingdom over the castle is more engaging.The light switches in the master bedroom, master bathroom and in the kitchen should come with a manual, as if you push the off button on the screen, it turns all the light on or off in the entire bungalow except the second bedroom. Also, when we were there there was a bad storm that came through and the whole bungalow shook a bit and to verify I wasn't crazy I saw the hangers in the closet swinging. So other than that, if you have the DVC points or the money for even a short weekend getaway, it is one of the most romantic places in all of Disney you can stay.On top of that you are at the Polynesian which is such a great resort with great restaurants and monorail service as well as within walking distance to the Transportation Center to catch the monorail to Epcot. It will be an unforgettable Disney trip to cherish. Highly recommended.
Just checked out this morning, and sadly it was not what we hoped. We have stayed at the Grand Floridian, Animal Kingdom Lodge, Swan and Dolphin and various Marriotts in the area. Really looked forward to staying here but did not find the high cost justified. The main pool was closed most of the day yesterday. The monorail (a key reason to stay here) experienced problems throughout our stay. Beware that the movies outside and torch lighting ceremony are not every night. Disappointing for what you are paying and how little these things cost Disney. Our son enjoyed the pool side activities but I expected more than a pile of toys there with minimal interaction with the staff. A big frustration was how they let people at the pools reserve seats. People would go early to the pool and leave magazines and towels and all the seats would quickly be taken up with phantom guests. They should put a stop to this. Most people don't stay at pool long anyway since they are cycling in and out of park. Heard hotel employees complaining about how many days they had to work without a day off. I got sick and didn't experience the Disney Magic I have heard about. Things were promised and not followed through (refund on park rickets, eventually did get but not without arguing with desk, we had to cancel reservations and were told they could help make more when feeling better but then said they couldn't) and no one seemed to care that I may have gotten sick at Chef Mickey's or bothered to check in. Last complaint, the quick service Captain Cook says that it is open from 12am to 12pm but they actually have a very limited menu in the morning until 6:30 am.The positives: pretty grounds, close to Magic Kingdom and nice view of fireworks. Basically though for this money you can get a much nicer room, much better service, and even prettier grounds.
We're Disney fanatics. We fly from home to go to WDW 2-4 times a year and have annual passes. We usually stay at the Grand Floridian or Yacht/Beach club or Port Orleans French Quarter and have come to expect great service from Disney no matter where we stay. We stayed at the Yacht Club during New Years and the Grand Floridian during the summer and both stays exceeded our expectations. We had high hopes when we booked our stay at the Polynesian in a Garden view room. Our last stay here was years ago before all the vacation club remodeling and we stayed until the Tokelau building which had beautiful big rooms but now has been converted to a vacation club property. My biggest complaint with the trip overall was the level of service provided by the resort or rather the lack there of. We did the online check in days prior to our arrival. Our flight wouldn't get in until around 10 at night so I wanted to be able to go to our room directly and Disney is supposed to text or email your room number to you. 6 pm on our day of arrival and no text or email. So I called the Polynesian and explained the situation, they went to transfer me to someone who could help and I was disconnected, called a second time and spoke to an extremely rude cast member (very strange since most cms are awesome) who told me under no circumstances could she give the room number or have a text or email sent. I explained we probably wouldn't get to the room until midnight and her answer was that I would still have to go to the front desk. I hung up and called back, spoke to someone else and was able to get our room number. When we arrived we were placed in the Rarotonga building which was a nice location a convenient to get to the Oasis pool, Great Ceremonial House, and bus stop. All good things. I noticed there were no runners on the bed like in the pictures but thought maybe it was just a new style of decor. At 7am I heard what I thought was a cellphone vibrating but it was actually the mood music they play outside. They start it at 7am and it's LOUD in this building. Not sure why they couldn't turn it on at 8am instead. Also the walls seem pretty thin because you can hear a lot of the noise in the hallways in the morning when people are going to the parks Our room wasn't made up until after 4:30pm and that was because I called at 4 to ask if our room would be made up that day. Still no runners on the bed and the bed looked like my kids made it up. Wrinkled sheets, pillows sloppily placed on the bed. It sounds strange but at the Yacht Club and Grand Floridian the sheets are made so tight you can bounce quarters off it which is why this stood out. Also we went to sit on the balcony and there were spiderwebs everywhere. Above the doorway and on the chairs and table. I wiped them off, but it's still indicative of the relatively poor service we encountered there. We had breakfast at Ohana where I had made a reservation for 4. The hostess messed up when we checked in and changed the reservation to 5 people 4 adults and 1 child instead of 3 adults and 1 child which caused us to wait for an extra 30 minutes at for our table. Just again it was the lack of attention to details that Disney is so well known for which really disappointed us, especially when paying over $500/night. Finally because the larger rooms have been converted to DVC the rooms that are left are smaller and in the older buildings. They look older with shorter ceilings and smaller rooms. The good or great things were the ability to take a boat or monorail to the Magic Kingdom, the ability to walk to the Ticket and Transportation Center to take the monorail to Epcot, the beautiful grounds, and the Oasis pool with very reasonably priced cabanas. As much as I'd like to, I can't recommend the Poly when better options are available especially for less money.
The Polynesian Village was such a nice surprise. It is friendly, relaxing and very well-appointed. We love our room facing the marina and the patio attached to it. The service was top-notch and even though our stay was brief we fully enjoyed using the monorail to and from Magic Kingdom. I would not hesitate to come back to this hotel again.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 847 Rooms
- 1 Quick Service restaurant
- 2 Full Service restaurants: Kona Cafe Ohana (character dining)
- 1 Disney Dinner Show-Disney's Spirit of Aloha
- Pool bar
- Room Service 6:30am-midnight
- 2 Pools, including zero depth-entry with sand bottom, water slide volcano-themed
- Children's wet play area
- Marina/boat rental
- Water cruises
- Beach area
- Jogging trail
- Electrical Water Pageant view
- Ceiling fan
- 2 queen beds and 1 day bed
- Full bathroom
- TV with Disney Channels
- In-room safe
- Balcony or terrace
- Maximum occupancy 5 persons
For the Kids - Children's playground, pool and arcade.
Free Magical Express transfers: If you choose the package with transfers, Disney's Magical Express Service is complimentary and exclusively available when you stay at a Disney Resort Hotel. Motor coaches pick you up at Orlando International Airport and take you to your Disney Resort Hotel, while your bags are picked up and taken to your room. And when your vacation's over, you and your bags are taken back to Orlando International Airport.
Car Rental included - If you choose the Transat package with car rental, it is included for the length of stay and is based on your type of accommodation: Hotel room - 4-Door Midsize, 2 Bedroom Condo/Home or larger - Mini-Van, when 4 or more adults share. The rental includes Unlimited mileage, Air-conditioning, Automatic transmission, AM/FM stereo, State map, 24-hour Roadside Assistance. Applicable local taxes and surcharges are not included. Please inquire for full details.
Extra Magic Hours! Disney Resort Guests can enjoy the Extra Magic Hours Benefit. Each day one of the Theme Parks opens an hour early or stays open up to three hours after regular Park closing, so you can experience some of the most popular attractions. Valid Theme Park admission and Walt Disney World Resort ID are required.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Disney's Polynesian ResortOrlando,United States
- Hotel Contacts
- Extra Info
1600 Seven Seas Drive Lake Buena Vista, Orlando, FL 32830-8423
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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