Disney's Polynesian Resort
- What's Included
Our original plan was to stay at all star movies but the reservation got messed up. The front desk was very nice and tried to fix the problem. There was no more rooms at the resort and gave us a room at the Polynesian. We stayed in Pago Pago a vacation club room. AMAZING ROOM! The grounds were beautiful. You really feel like your on a Polynesian island. The food was great and the location is AMAZING! Definitely would stay again.
Stayed with family for the first time at the Polynesian Village Resort at the end of May in the Rarotonga longhouse and used Disney transit while there. The Great Ceremonial House is impressive and offered a great first impression overlooking the lake; however, our interactions with staff the first day somewhat soured our impression and lasted a few days. LACKLUSTER CHECKIN/LOST LUGGAGE: We planned on checking in early, dropping our luggage, ditching our rental car, and then heading over the Magic Kingdom. I dropped the luggage off while my brother and his family headed inside to check in. When I joined them, they felt the front desk was not overly welcoming. While understand that the bell services are not Magic Express, I do wish there was a way they could drop off guests luggage in their room while they were away. We got a text around 2 pm that our room was ready, but while at the Magic Kingdom we decided we would stay until closing. We called the hotel to ask them to put our luggage in our room and to check on the status of some packages we had sent prior to our arrival. We were told we would have to stop at the bell desk when we arrived back as they only delivered luggage if were in the room and to inquire about packages at that time. We arrived back at the shortly after midnight and dropped the claim receipt at the bell desk and also inquired about our packages. The guy manning that desk looked at us like were crazy to ask about packages there. We went up to the room and found our packages had been delivered during day. We waited ...and waited...and waited...for our luggage. Finally, about 30 or 40 minutes later, we got a call asking if our luggage had been delivered to our room earlier today. We said no and they said they didn't know where our luggage was but would look into. Finally just before were about to call and inquire again, a guy showed up with our luggage. It was well after 1 by that time with two tired kids. I don't understand why they just couldn't have put our luggage in the room while we were out. The lackluster checkin at the front desk and luggage issues were not a great first impression. In addition, we discovered that each package we had delivered to the Polynesian was charged a handling fee. While we had some snacks and waters delivered early via Amazon prime, any savings was negated by the high handling fees. Amazon shipped the order in 5 separate boxes which made it even worse. We should have called to inquire about any possible charges ahead of time.RAROTONGA LONG HOUSE:The Rarotonga Longhouse worked out well for use. One end opens right to the Great Ceremonial House/Front Desk/Restaurants/Monorail and the other end opens right next to the bus stops for transit to Animal Kington and Disney Hollywood Studios. Since were relying on Disney transit, it was a perfect location. Also very close to both pools. We stayed on the second floor overlooking the monorail side. Great view of lush landscaping with views of the monorail passing every once in a while. The parking lot was not super visible, but might have been had we been on the third floor. No balcony on the second floor but we probably wouldn't have used one anyway. The boat transit over to the Magic Kingdom was very handy as well. Rarotonga long house must be one of the next longhouses to get a soft makeover. Looking into the other non DVC longhouses, some had larger TV's with no ceiling fan. The walls were somewhat scuffed in our hallway and room and carpet was focally worn. Not bad, but noticable. LOCATION:Close to the Magic Kingdom and transit. It is not really close to other restaurants and the ones here fill up fast. Pools are great with plenty of lounge chairs. It is great to watch the fireworks from the beach or overlooking the villas. OVERALL:Overall the experience was marred by the first day, but I'd probably stay again at the Polynesian. I might consider an EPCOT resort to be closer to additional dining places or perhaps keep a car to drive other places to eat.
My husband & I went for dinner at the Kona Cafe. It was delicious, but pricey as all Disney meals are. Everyone was very friendly & accommodating. We explored the gift shops which were very nice & went with the Polynesian theme. Then we headed out to the beach to watch the electric water parade & Magic Kingdom fireworks. What a perfect way to end an evening!
Two adults & a teen.... Although we've been to the Poly many times over the years, this was our first stay in a DVC studio villa. The villa was lovely, it had a full bathroom with a tub, plus a separate second shower / vanity. We also had a kitchenette with microwave, fridge, toaster. One queen bed plus a sofa bed, plus a Murphy. So a nice size room for us, it sleeps five but I would not want to put five adults in there! The room was clean, and we had zero complaints. Our only complaint was with the two onsite restaurants (Kona & Captain Cook) which is why I cannot give this resort 5 stars. I think the poor restaurants/food choice would be the main reason I probably will not go back to the Poly. Monorail & boat transport to the MK was fast & easy. The quiet pool was nice, but it was annoying that they had reserved the main shaded areas by the pool, even though they were empty all day, no one could use the shade. There was a bar by the pool so we enjoyed some frozen pineapple drinks (about $5 each, non alcoholic).
My family stayed at the Polynesian for five nights following a visit to the Yacht Club resort. The resort to resort transfer of our luggage was seamless. We were greeted with a lei by an extremely friendly cast member. The lobby smells AMAZING. We were in a studio villa in Pago Pago. We only had one issue with our room, there was old soap in the shower. The layout of the room was spacious and we loved having two showers to get everyone rinsed off after a long park day. The pool at the Polynesian was fantastic. It was so relaxing to let the kids swim while gazing at the castle as the sun goes down. We also ate at Ohana. There are no words for that bread pudding!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 847 Rooms
- 1 Quick Service restaurant
- 2 Full Service restaurants: Kona Cafe Ohana (character dining)
- 1 Disney Dinner Show-Disney's Spirit of Aloha
- Pool bar
- Room Service 6:30am-midnight
- 2 Pools, including zero depth-entry with sand bottom, water slide volcano-themed
- Children's wet play area
- Marina/boat rental
- Water cruises
- Beach area
- Jogging trail
- Electrical Water Pageant view
- Ceiling fan
- 2 queen beds and 1 day bed
- Full bathroom
- TV with Disney Channels
- In-room safe
- Balcony or terrace
- Maximum occupancy 5 persons
For the Kids - Children's playground, pool and arcade.
Free Magical Express transfers: If you choose the package with transfers, Disney's Magical Express Service is complimentary and exclusively available when you stay at a Disney Resort Hotel. Motor coaches pick you up at Orlando International Airport and take you to your Disney Resort Hotel, while your bags are picked up and taken to your room. And when your vacation's over, you and your bags are taken back to Orlando International Airport.
Car Rental included - If you choose the Transat package with car rental, it is included for the length of stay and is based on your type of accommodation: Hotel room - 4-Door Midsize, 2 Bedroom Condo/Home or larger - Mini-Van, when 4 or more adults share. The rental includes Unlimited mileage, Air-conditioning, Automatic transmission, AM/FM stereo, State map, 24-hour Roadside Assistance. Applicable local taxes and surcharges are not included. Please inquire for full details.
Extra Magic Hours! Disney Resort Guests can enjoy the Extra Magic Hours Benefit. Each day one of the Theme Parks opens an hour early or stays open up to three hours after regular Park closing, so you can experience some of the most popular attractions. Valid Theme Park admission and Walt Disney World Resort ID are required.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Disney's Polynesian ResortOrlando,United States
- Hotel Contacts
- Extra Info
1600 Seven Seas Drive Lake Buena Vista, Orlando, FL 32830-8423
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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