Disney's Port Orleans Resort
- What's Included
Let me start by saying I have been a Disney Season Passholder for the last 10 years....so maybe my expectations are a little high. We've stayed at all the hotels on property. ALL of them including the Grand Floridian down to the Pop Century. We have also stayed at Port Orleans Riverside at least a dozen times....and LOVE IT. We booked this vacation months in advance for the 4 of us and at the last minute I asked my God Daughter to join us as a babysitter/au pair for our 2 daughters under the age of 13. I called the facility (not 1-407-Wdisney) and was told that I could request a cot when we arrived at the facility. Okay to leave the airbed at home. When we arrived at the facility we weren't out of the car before someone started yelling at us about being dropped off in a red zone. Never happened at the other properties. AND THERE WAS NOT ANOTHER CAR IN SITE....then when we checked in. Not a single person waiting....And the Cast member told us there were no cots, haven't been in years and we were given a lecture on why Disney cannot have cots in the rooms. The Male Manager was on duty behind the cast member about 20 feet. He was listening to every word being said. The Cast Member walked to him and asked if there was help for us. He just shook his head. No apology for being misinformed. Nothing.Just a blank scowl...seriously a scowl. Not even a fake smile. He left the cast member to deal with us. I was understanding and requested extra pillows, sheets, blankets as I now had a child sleeping on the floor. Nope. Have to wait to request those when the room is assigned. We attempted to take a taxi to Epcot and were again accosted by the yelling of the attendant in front. This time one of our party was walking through the parking lot and she didn't want the taxi to wait for us. Our party was less than 20 yards away and she was loud and adamant that we needed all our party with us...we were the only people there..... At 3 we were notified of our room being ready so I called and guess what? They could offer us egg crates for the floor. Fantastic! I was extremely grateful. When we arrived "Home" after Illuminations (10:30-ish) No egg crates, but there was a voice mail. They are sorry, they don't have egg crates. So I called the front desk. Guess what? They don't offer egg crates and I must be mistaken that someone offered them. I requested to speak with the Manager......and spoke this time to a female Manger (Racquel?) and got another lecture about fire codes. I asked why I was offered a cot at 6:30 AM before my trip and now egg crates? But I must be mistaken. The Manager said she'd look into it. We waited...and waited. Nothing so I called back...Much to my surprise I was told by the cast member they could offer me a pull out or blow up mattress. WOW! Great!!! Wait.....the Manager is calling on the other line. I hang up and speak to the Manager excited about what must be her solution. NOPE. She doesn't know what I'm talking about. They don't offer blow up mattresses or pull outs.........I AM SERIOUS. I was raging at this point with crying children. I laid down on the floor in defeat and let the kids have the bed. Around 12:00AM there was a knock at the door. The Manager had arrived with a twin mattress that was brand new and used for the trundle beds at Riverside. I should have slept on that, because the bed mattress was rock hard and I could hardly sleep or walk the entire visit. The food court is also sub-Disney...and a dirty, unorganized mess. The Cast Members appeared miserable.... Just not a good Spring Break folks. Next time....Riverside for sure.
Great hotel for the price. Convenient location, charming small hotel for Disney standard. The kids can walk around alone and you will fell save because of the size of the Hotel.Rooms and facilities are a little outdate but still pleasant. Rooms are nice size.
I visited during the marathon weekend. The main advantage to stay here during the marathon is the efficient and well organized bus system. We were able to catch the bus at the lobby. It took us to the parks before the start of the race.The same on the way back. Easy and convenient.Overall had a great visit.
Location was great, very close to Magic Kingdom and Epcot which is what we did this weekend. The resort has an old world feel so the rooms don't look modern but they do have charm. They have a mini fridge but no microwave. Restaurant on site for food, didn't get to use the pool (too cold) but everything else was nice. We were in building 7 which is pretty far from the dinning area and front desk...so when we had problems with our magic bands we had a hard time getting it worked out and I eventually jogged up there to sort things out. I did like the bus to Epcot, was nice not driving. As you can see from the pics, the bathroom has a separating curtain but the toilet and shower do have a door. The room has a ceiling fan which is nice. Free wifi too.
First time at this resort. Quieter than expected. We were there during actual Mardi Gras. Nice atmosphere the night of but quiet afterwards. Elevator was nearby but not too close. Room good. Food above acceptable limits with small lines to get order.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1008 Rooms
- Food Court
- Pool Bar
- Room Service 4pm to 11:30pm (limited menu)
- Pool, sea serpent theme with water slide
- Whirlpool spa
- Jogging trail
- Carriage rides
- Bike rentals
Hotel Room includes:
- 2 double beds
- Full bathroom
- TV with Disney Channels
- Internet (fee)
- In-room safe
- Maximum occupancy 4 persons
Kids Deal - Kids and teens 2 to 17 stay free.
For the Kids - Children's playground, pool and arcade.
Complimentary transportation! Disney Resort Guests are free to enjoy complimentary Disney transportation throughout the Walt Disney World Resort. Just steps from your door, boats, buses and monorails await to transport you from the Theme Parks, Water Parks, the Downtown Disney area and more.
Free Magical Express transfers: If you choose the package with transfers, Disney's Magical Express Service is complimentary and exclusively available when you stay at a Disney Resort Hotel. Motor coaches pick you up at Orlando International Airport and take you to your Disney Resort Hotel, while your bags are picked up and taken to your room. And when your vacation's over, you and your bags are taken back to Orlando International Airport.
Car Rental included - If you choose the Transat package with car rental, it is included for the length of stay and is based on your type of accommodation: Hotel room - 4-Door Midsize, 2 Bedroom Condo/Home or larger - Mini-Van, when 4 or more adults share. The rental includes Unlimited mileage, Air-conditioning, Automatic transmission, AM/FM stereo, State map, 24-hour Roadside Assistance. Applicable local taxes and surcharges are not included. Please inquire for full details.
Extra Magic Hours! Disney Resort Guests can enjoy the Extra Magic Hours Benefit. Each day one of the Theme Parks opens an hour early or stays open up to three hours after regular Park closing, so you can experience some of the most popular attractions. Valid Theme Park admission and Walt Disney World Resort ID are required.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Disney's Port Orleans ResortOrlando,United States
- Hotel Contacts
- Extra Info
2201 Orleans Drive Lake Buena Vista, Orlando, FL 32830-8424
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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