- What's Included
This hotel was my last stop before a cruise and I left my coat in the closet there, and when I called to have them store it some place safe; I was told it wasn't found. How's that possible? It's the only place I left it. Not cool/professional.
Don't get me wrong, there's some really good points to this hotel, but also really bad ones. We arrived at our hotel and it's literally in the middle of 2 work sites, we panicked all the way into the building, but was surprised, its really modern and clean,there's a great little cafe and a shop too, the staff at the desk while friendly were often chatting away on the phone/walkie talkie, even while they were seeing to us. We finally get to our room after being awake nearly 24 hours and settle in only to hear our bathroom lamp shade fill up with water and the ceiling above the bath leak, we were seen to fairly quickly and were moved, but nothing was said, no apologies, no compensation and it seemed like a problem they were familiar with as he knew exactly what to do. The rooms are spacious, the bed was perfect for me and there's a mini fridge which came in really handy, but watch the bed corners!!!! They hurt! Be aware there's nowhere to hang your wet clothes, especially on the bottom floor and also people shove pizza leaflets through your door, putting the fear of God in you because it sounds like they're trying to break in! Every day they drop one round. We were also unaware of safe charges at $3 a day which over 2 weeks is quite a bit, especially since we didn't even know. It just came up on our bank statement. Our room key stopped working 4 times and no it wasn't near our phones and finally the shuttle buses to various parks, great add on but terrible times, especially disney, it leaves too late and picks up too early and universal leaves so early that part of the parks aren't even open yet and the driver left without a lot of us one morning despite being there on time. But they're free so can't really complain! The building site was only an issue if you slept in past 9am, Over all, the hotel was nice, pool area clean, all the staff were friendly, rooms were clean, the iTrolley is a few minutes walk away which came in handy, you are quite far out from a lot of places, the hotel would be good for a few days stay, not for 2 weeks
The room was very spacious having 2 queen size beds (just for me). The décor was fresh and the facilities in the room and bathroom were first class. The pool was adequate and kept clean. The staff were exceptionally friendly and helpful on all aspects of questions about the hotel and the surrounding area.I would recommend this hotel for all customers from single travellers to family groups. I know there were road works outside but this happens anywhere in the world and is a necessity. However this required road works were never noisy in the evening hours and caused no problems to me.If I return to this part of the USA this is where I will stay. Thank you for a great time.
My son and i stayed here for 4 days while visiting Universal. The hotel was very clean, end employees were very friendly. The hotel is walking distance to Universal (just follow the sidewalk down Major St and will take you right to valet/guest drop-off) which there is no wait to go in. Upon our return from Universal we were too tired to walk and called Uber ($6.00). Several restaurants within walking distance. This is ecactly what i was looking for, and exact what i got and paid for. Will definitely stay here again.
Hotel nice construction around not so much. Enjoyed the pool and a great time and the best location for parks and safe and secure for the kids will be back and thanks for the incredible service awesome
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 321 suites in three 10-storey buildings
- Food court with Pizza Hut Express
- Room service
- Pools (including 2 outdoor heated, 1 indoor heated)
- Tennis (night; fee)
- Golf course nearby (fee)
- 24-hour gym
- Coffee shop
- 1 queen bed
- Full bathroom
- In-room safe (fee)
- Fully equipped kitchenette with stove top
- Coffee/ tea maker
- Dining/living area with double sofa bed
- Balcony or terrace
- Maximum occupancy 4 persons
- 2 singles and 1 queen bed and 1 queen sofa bed
- 2nd full bathroom
- Maximum occupancy 6 persons
For the Kids - Kids' pools, Playground, Video arcade and Kids' activities (for a fee).
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Enclaves SuitesOrlando,United States
- Hotel Contacts
- Extra Info
5827 Caravan Court Universal Orlando® Area, Orlando, FL 32819-7901
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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