- What's Included
I stayed for two nights, just a weekend getaway from Miami. Very close to shops, Universal, and dining. We were placed right by the highway across from the outlets but never heard any noise. Still under construction but the rooms were nice, I loved the color scheme. Didn't try the Indian restaurant though. One negative, coming from a long day of walking, rides, and eating, we find our room unclean. Housekeeping will knock down your door 8 am but we returned to our room around 5 pm still not clean. But I will stay again.
Just returned from 2 wk stay at clarion universal Orlando.( home 11 may ) Great stay loved the pool area and hot tub. Hotel rooms very good we in block 4, facing pool, friends said rooms at back facing motorway very noisy traffic. Roadworks going on all around the hotel not hotels fault, apart from reversing trucks beep beep nightturn shift did not bother us at all, did wake us few times. Rooms have pool towels free, (green) on safe in cupboard, shampoos, shower, soap, hairdryer, free fridge and a one cup coffee / tea maker with coffee sugar teabags paper cups all replaced daily. All our local calls free. Über available from hotel n half cost taxis. We drove very easy, few mins from I Drive 3 min to dennys but still I managed get lost few times! Cafe on site decent menu coffeewas bit expensive cappuccino n a double expresso cost more than 7 dollars. But food good portions, had a turkey n Brie pannini one lunch size of a dinner plate ! Staff cannot fault so helpful anything u fget ask reception fee of charge razors shave foam see list in room. On site restaurant night time friends said very reasonable prices 15 dollars Thai green curry and a couple double gin n tonics.Pool was my fave place open till 11pm , loved it. But so very hot take hats strong sun cream keep applying my fella burnt! In my opinion this hotel is fantastic but if u not driving be prepared to book a lot taxis. It's a good walk in 90s heat n humidity to any anywhere ( ok TGI Fridays 5 min away) universal 10 min plus, walk to entrance rd. Like walking round in oven temperatures. Twenty min walk to local shops Walgreens etc u need some sort stamina ! That said I've been florida many many times and you can't fault this place very friendly staff, really good happy atmosphere and I'd visit the hotel defo again my top pick.. 😀
My son and I stayed at this hotel for numerous nights during Wrestlemania this past April. The hotel is nice and in a decent location BUT I was extremely unsatisfied by the customer service at this hotel. First, when we checked in and made it to the room we found the bathroom unclean. There was long, black hair all over in the bathtub and floor. I attempted to discuss this with the front desk and was assured someone would be up to re-clean it, but no one showed up.More importantly, while at the pool my 9 year old son stepped on and was injured by a bottle cap...keep in mind no glass is allowed but this top came from a glass bottle. I told the manger immediatly at the front desk and he was rude and totally acted as if he could care less. I was very disappointed!! I made sure my son was taken care of properly but the service was terrible and I was treated like an idiot! I spent my hard earned money like everyone else and thought I would be treated like a paying customer and be treated nicely!!! I would like to think customer service would be better but I guess I thought wrong. Very disappointed!! I should have gotten reimbursed for a dirty bathroom and crappy service. Will take my family elsewhere next time. There are to many nice places to put up with being treated poorly!
Fantastic room facing a nice garden with table and chairs. An Indian restaurantin the same premises is an added advantage. They provide free shuttle service tonearby parks but be sure to ask the pickup location to avoid being left back.They do charge for using the safe in the room, which is quite unusual.
Def better than expected.Room quite clean, good size, good beds and decoration. Parking ok.Shower was very poor (water sprays instead of proper flow)Air conditiong position very bad always blowing towards you as it it positioned on the floor and the angle cannot be changed. In all good value for money.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 321 suites in three 10-storey buildings
- Food court with Pizza Hut Express
- Room service
- Pools (including 2 outdoor heated, 1 indoor heated)
- Tennis (night; fee)
- Golf course nearby (fee)
- 24-hour gym
- Coffee shop
- 1 queen bed
- Full bathroom
- In-room safe (fee)
- Fully equipped kitchenette with stove top
- Coffee/ tea maker
- Dining/living area with double sofa bed
- Balcony or terrace
- Maximum occupancy 4 persons
- 2 singles and 1 queen bed and 1 queen sofa bed
- 2nd full bathroom
- Maximum occupancy 6 persons
For the Kids - Kids' pools, Playground, Video arcade and Kids' activities (for a fee).
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Enclaves SuitesOrlando,United States
- Hotel Contacts
- Extra Info
5827 Caravan Court Universal Orlando® Area, Orlando, FL 32819-7901
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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