Hard Rock Hotel at Universal Orlando
- What's Included
Have stayed at the HR Hotel many times in past years and love the proximity to Universal City Walk & Studios Park but recently visited again to find not as awesome as before. The pool which always had great music cranking which made for a party atmosphere now had music at the bar area only, which was barely audible. When we inquired with the server was told speakers servicing the pool area (over the Jacuzzi) were broken for some time. Were also told people had complained in the past as well??? Hello, if you don't like loud music DO NOT stay at the Hard Rock! Then to my surprise malfunctioning speakers would play in and out which was annoying. Fix the short circuit and get back the Hard Rockin atmosphere!!
The second time I came to Universal, I stayed in this hotel. I loved it, it was so cool with the layout, decoration, the music pumping through everywhere....and best of all, hardly any children! I love kids, but not when I'm on vacation, and they're excited and screaming all the time. This hotel had an awesome pool and gym located close to my room, and a direct path to the water taxi.
We stayed here for a week in April after staying in a condo for a week. It may be the culture shock of moving from a quiet self contained space to a loud busy hotel however this hotel (particularly the pool area) is fairly loud (don't expect to get lost in your holiday book). Check InCheck-in was fairly easy however as part of the experience of staying at Hard Rock the email i received a year or so before our visit advised me (and my 7 year old son) that he could get access to en electric guitar with a small amp for the period of our stay.....I must have missed the small print advising a $1000 deposit had to be paid for the pleasure ...disappointed 7 year old however as I wasn't paying that and this had been one of the things he had talked about for ages prior to our visit. Another bug from check in was that parking wasn't included for guests $29 per day isn't the greatest and should really be included in the already reasonably pricey rate or maybe made clearer at time of booking (Virgin Holidays)PoolThe pool is great for kids with it not being deep throughout and you can feel safe in the knowledge that the rock and roll hotel has anti-rock and roll life guards as you are not allowed to play catch with a ball other than a beach ball and the slightest sign of play fighting or splashing gets lambasted with a toot from their whistle (pretty much a constant along with the band or DJ that is playing at the time). The nightly Dive-in Movies are great and a nice way to end the day. Rooms Adequate for what is needed we had 2 queens Small fridge in the room is handy and very clean (cleaned daily)Bars/Restaurants Pool Bar is great for what you need it for and has several screens playing sport The Palm restaurant was great also - Snow Crab & Steak was worth every pennyThe Kitchen - we only visited for breakfast - Tuesday is character breakfast day and I would advise booking in advance (we did) as the wait was sizableThe Velvet Bar was ok however there is now bar that allow kids in which means if you are looking for a pre or post dinner drink with your family you are sitting in the hotel lobby or out on the balcony (not an issue just worth pointing out)This said the vast majority of guests (us included) head out to City Walk at night which is really very good Location This is the real reason we stayed and will stay again (although probably for 3/4 nights next time around)10 mins leisurely walk to the gates of the parks and City Walk or you can grab the boat taxi which is also very handy.BenefitsAnother great reason to stay is the ability to gain access to the Harry Potter areas in both parks an hour before the park opens and the inclusion of the Express passes in your stay..these seem to cost around $85-$110 pp per day should you buy these so are a massive bonus and help warrant the hotels overnight rate. The passes on average meant a 1 hour normal line was around a 15 mins wait for the Express line which is great.All in all we will definitely return all be it for probably a shorter stay
We booked 2 nights at the hotel to get the early entry to Harry Potter and the express passes! Beautiful hotel, pool area is fantastic so relaxing with live music and waitress service! Catch the water taxi to city walk! My kids loved this!Express passes meant we went on every ride with no queuing would definitely do this again
My family of five (Me, my wife, and kids ages 12, 7, and 5) decided to stay at the Hard Rock after doing some research and tip seeking for our first visit the Universal Florida Resort for our Spring Vacation and I was not disappointed. Our room was nicely furnished and our two queen beds were very comfortable which is quite important to me after some long days at the parks. One queen was able to accommodate our three kids. Well within walking distance of both Universal Studios and Islands of Adventure which allowed us the luxury of easily heading back to our rooms for a break and use the pool for an afternoon dip and escape the huge afternoon crowds. There was always something going on at the pool area and were able to enjoy some live singing performances while relaxing poolside. Express pass is included your stay here which was such a bonus.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Restaurants on site
- Bars on site
- Room service
- Water slide
- Poolside bar
- Underwater stereo sound system
- Private cabanas featuring, ceiling fan, plasma TV and wireless internet, fruit basket, 6 sodas and 2 bottles of water, a server dedicated to the cabanas (prices vary by season)
- Sand volleyball court
- Ping pong
- Guitar hero
- Poolside dive-in movies and concerts on select nights
- Temporary tattoos, hair wraps and other pool supplies at Synergy located at pool entrance (fees apply)
- Fitness Centre: Cardio Fitness and Circuit training equipment, steam rooms and locker facilities (fees apply)
- Tour desk
- Safety deposit boxes at front desk
- Car rental desk
- Business center
- Meeting rooms/Conference facility
- Gift shop
- Concierge desk
- Complimentary wireless high-speed internet access in most public areas
- Complimentary transportation provided for singles/doubles to Metro West Golf Club and Mystic Dunes Golf Club, Madara spa at Lowes Portofino Bay hotel
- Complimentary shuttle to Sea World Orlando, Wet n' Wild, and Discovery Cove Orlando
- Max occupancy: 5, adult occupancy: 4
- 375 sq ft.
- 2 Queen beds
- Non smoking
- Small table/desk area with 2 chairs and a plush chair
- 300-thread-count 100% cotton bed linens
- TV with HD channels and on demand in-room movies (fees apply)
- iPod docking station
- MP3 connector
- 100% combed and ring spun cotton terry towels
- Keurig coffee maker with individual coffees and assorted teas
- Daily newspaper delivery to guest room upon request and evening turndown service upon reques
- Air conditioning
- Vanity mirror
- Ironing Board/Iron
- Internet access (fees apply)
- Alarm clock radio
- In room safe/safety deposit box
- Mini fridge
Resort Location Map
Hard Rock Hotel at Universal OrlandoOrlando,United States
- Hotel Contacts
- Extra Info
5800 Universal Blvd, Orlando, FL 32819-7834
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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