Hawthorn Suites Lake Buena Vista
- What's Included
I came here with my family and mayra was so helpful she really deserves a raise. She made my stay so enjoyable. I'm gonna recommend all my friends and family here. I definitely will be coming back here.
Mayra Was Very Helpful And Great She Gave Us Details On Everything We Needed To Know ! Thanks To Her . She Made us feel comfortable. The hotel and everything else was wonderful. Thanks for having us here and we had a great time .
The only reason I have given 2 out of 5 is because a) the staff were all friendly and b) the beds were comfortable and c) there was free wifi. The management company of the hotel are missing a real trick here as it has potential. The hotel location is great and very central for Disney, Universal and Seaworld Parks. It is however like stepping back in time. It is so outdated it is untrue. It needs a major overhaul. It also needs a professional chef employing for breakfast. Personally, I was so disappointed that we had to drink out breakfast tea/coffee out of polystyrene cups. It isn't much to ask for a proper cup at breakfast time and when we can only afford one holiday a year, it would be nice not to have to clear away your own crockery at breakfast time. There was only a choice of 3 cereals. If you need a sugar rush at breakfast, you will love it. There is a small selection of small donuts and muffins but it tells a story when children won't even eat them. The scrambled eggs were overcooked. There is no proper butter. On the last day the pancakes were so tough that my daughter couldn't bite through them. It was like trying to eat plastic. On a plus side, the bedroom was a good size and the beds were comfortable. However, if you want to hang up more than 4 or 5 items of clothing, you will be disappointed. There were only 5 hangers for a family of 4 staying for a fortnight; very poor! Forget having a bath unless you are under 5ft tall and slim. The shower was okay though for us average sized folks. Towels were replaced regularly as requested, which was good. Although there is a kitchen area in the room it was poorly equipped. No kettle or cups and only one wine glass .... good job the hubby wanted beer instead. It has the potential to be such a good hotel with the location and the staff but obviously the management are too tight to stretch to redecorating. Overall, if you are considering staying here thinking, like we did, that at least we would get a good breakfast to fill us up for the day, think again. Hire a villa instead and go to the nearest supermarket to stock up on food; your stomach will thank you.
We are currently staying at the Hawthorn suites LBV in a one bed suite with two queen beds, using the sofa bed in the lounge for our teenage daughter who needs her privacy! We have found the hotel excellent our room is spacious and has everything we need it's kept clean and tidy by maid service, beds really comfortable could do with more utensils in kitchen. Free breakfast is pleasant enough with fair selection. Staff very helpful and friendly and work hard to keep hotel clean. Pool area nice although pool itself a bit small, WiFi service has been really consistent. Overall very happy and no complaints.
Great hotel , clean ,very friendly staff ,Mayra was particularly helpful and attentive couldn't do enough to help , would definitely return , pool area was safe , excellent facility's with a good basketball court for the kids , breakfast was good ,ideal for family's 👍
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 120 Rooms
- Laundry facility
- Safety deposit boxes at front desk
- ATM on site
- Fitness room on site
- Shops on site
- Meeting rooms/Conference facility
- Barbecue areas
- Indoor games room
- Complimentary breakfast
- 1 King or 2 Queens
- Sofa in room
- Living area
- Air conditioning
- Ironing Board/Iron
- Satellite/Cable TV
- Internet access
- Alarm clock radio
- Full size refrigerator
- Coffee maker
- Full stove
- Microwave, dishwasher, cookware
- Dining table with chairs
- Max occupancy: 6
Resort Location Map
Hawthorn Suites Lake Buena VistaOrlando,United States
- Hotel Contacts
- Extra Info
8303 Palm Pkwy, Orlando, FL 32836-6438
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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