Hilton Orlando Bonnet Creek
- What's Included
OverviewLocation: In Walt Disney World Resort, approximately 34 km from the Orlando airport
The Bonnet Creek Hilton (and, for that matter, the attached Waldorf) is always a joy to stay at when I'm in Orlando for work or play and this time was no exception. Easy, quick, friendly, and clean. Absolutely no problems. The rooms are spacious and usable. It's quality and proximity to Disney (and the Mariott that hosted the conference I was attending) make it a must-stay.
On behalf of my family and I, I want to say a huuuge thanks to KRISTIN AT HARVEST. This lady went above and beyond for me evertime. I also watched her sserving others and she was just astounding. Keep going girl.
We were very impressed at the service in all areas of the hotel. From the restaurant to the bar to valet, housekeeping, everyone. Staff is very well-trained trained kudos to the general manager for doing an excellent job. Property is also very nice rooms are lovely very comfortable
Very negative service experience which is really a shame given the beauty of the property and great location. I don't review every single time I stay here but after dealing with Front Office management (Dina?) it is clear to me now that they really just don't care much for loyal customers or Hilton Diamond members but rather the transients and groups (who candidly with all the Orlando competition fade quickly). I spoke to the Front Office Director about a problem upon arrival and instead of honestly feeling like she care about this issue, I felt she was just going through the motions. I wish Hilton would understand I don't complain to get anything free, I don't want fruit sent to my room, I don't want points. I just want you to deliver on the expectations and service you commit to offer...without having to chase people at the front desk, have housekeeping issues and have to be disappointed when your rooms don't have certain items that 99% of US hotel rooms have. I can no longer in good conscience recommend staying here and it's honestly a shame. I would recommend the Wyndham Grand for folks looking for a similar nearby non-WDW property and quality of property but with a suitable level of service. As someone who has stayed here many times, I chose to submit this review now because service has consistently declined and after seeing how management responded today it is clear to me they just don't care.
We stayed here to visit Disney Parks and Universal.it was lovely and a gorgeous hotel . We had Disney view and could see fireworks in the distance. Very quiet rooms. I traveled with my 2 adult daughters and this was a very lovely place to stay. Shuttles were great.. No need to rent a car. Used Uber to go to Universal and some dinner reservations. Too cold for the pool but they looked nice. Breakfast buffet was wonderful with friendly staff. I would stay here again.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1,001 non-smoking rooms
- 3 restaurants
- 3 bars
- Lagoon-style pool (including water slides)
- 24-hour gym
- Business centre
- Convention facilities
- Free scheduled shuttle to Disney theme parks
- Free weekday newspaper
- Gift shop
- Parking (fee)
- Spa (fee)
- WiFi (fee)
- Bicycles (fee)
- Golf (fee)
- 2 queen-size or 1 king-size bed
- Full bathroom
- WiFi (fee)
- Alarm clock with MP3 dock
- In-room safe
- Maximum occupancy 4 persons
Resort Location Map
Hilton Orlando Bonnet CreekOrlando,United States
- Hotel Contacts
- Extra Info
14100 Bonnet Creek Resort Lane, Orlando, FL 32821-4023
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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