Hyatt Regency Grand Cypress
- What's Included
This was our 4th visit to the hotel having travelled from the UK, we wouldn't stay anywhere else. It is so friendly with happy staff that go above and beyond to make your holiday the best. We stayed in a VIP SUITE this time as our boys are getting older. Wow this was a fabulous room and a big thanks to Daniel Reyes for being so helpful before we travelled. Every area of the hotel is amazing and anyone staying will not be disappointed. When we arrived we were greeted by Anthony from the valet, he's amazing and remember us from previous visits, he's so helpful and every time we were in the area he always asked us about our day and what we had been doing, he's fabulous.Francis helped us on checking in, and helped us throughout the holiday. Eduardo on bell service helped us, he too remembered us and was so helpful, giving us lots of information on the hotel. Same again he would always ask us how our day had been and ensuring we were having a great time. We used the regency club which is fantastic and I would book this every time we visit again, Karla,Donna,Silvanna and Genesis were great, so helpful and welcoming everyday.While we visited our friends (who we met in the hotel the previous year) who live in New York surprised us by returning too. Our family have been in contact with them all year and we have become very good friends from meeting in the hotel. While in the regency club we met Carl Bronislawski who loved the story of us being friends and how we met, he chatted with us for a long time and came back another day to see us and check all was good. What a great guy! The pool area is immaculate and the staff are so helpful, Samantha was great, taking time to come see us and check all was good, There's also Janielle, what can I say about her except she's amazing! She too remembered us when last year, she was serving drinks (we called her Jersey) she's now an assistant manager in the pool area, which is fabulous and so deserved! As I've said the room was amazing and very clean. Souvanny looked after us in our room, she was fabulous with us all but especially the kids. I know I've mentioned lots of people but I feel I have to as they made our holiday so enjoyable. Everyone who works there is so helpful and the hotel is amazing, I can not say one big that wasn't right which is why I feel I need to mention the staff. It's t staff that make the hotel amazing (although it is a fabulous hotel) I'm sure we will be returning again next year. We can't wait!
Had to stay here for Irma as our power was out for a week. This hotel treated us like family, not guests. Words cannot express how far a smile goes and this staff is by far one of the best I have seen on my travels. Having stayed here dozens of times, I can say it is my favorite hotel in all of Orlando. Will definitely return. Lastly, however is running the desk in the spa deserves a raise. Incredibly thoughtful and sweet.
Not the best first night but love the property. The room given smelled like mildew from the hurricane. This was at 11pm. They should have checked it out prior to giving someone this room and then it took 20 minutes to get someone on the phone after the bellhop called an internal number for us when he arrived with our luggage. Our son woke up, who is a terrible sleeper, and didn't go back down until 2am. Made for a tires day at the parks. Overall the food and service was great at both the poolside bar and the restaurant on site (lakeshore). We'll be back but may check it some other hotels next time for a mini weekend staycation.
Our stay exceeded our expectations and made for a wonderful and memorable time. Hyatt employee Larry (big mustache) and bartender Khai were excellent. The rooms was clean and smelled wonderful. The pool experience was outstanding.
Nothing about this hotel is less than first class. Its a fabulous hotel week great amenitiesa and awesome food. The breakfast buffet was immaculate delicious and the presentation was spectacular. I also got the best massage ever in the spa from Eboni!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 815 Rooms
- Water slides
- 8 Restaurants
- 4 Bars
- Business Services
- Meeting Rooms
- Golf (fee)
- Tennis courts
- Water sports (fee)
- 24 hour fitness centre
- Spa (fee)
- Games Room
- Fire pit
- Parking and Valet (fee)
- Car Rental desk
- Gift shop
- Laundry services
- Theme park shuttles
- 1 Queen or 2 Double beds
- Flat Screen TV
- iHome AM/FM docking station
- Chaise lounge
- In-room safe
- Iron & Ironing board
- Air Conditioned
- Ceiling fan
- Maximum Occupancy 4
Resort Location Map
Hyatt Regency Grand CypressOrlando,United States
- Hotel Contacts
- Extra Info
One Grand Cypress Boulevard, Orlando, FL 32836-6799
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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