International Palms Resort
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arrived at 2am to be told they had over booked and had to change our room from two queens to one king, first off reception was very rude, he gave wrong room number bags dragging all over place looking for room that didn't exist. finally got the room that can only be described as a chalet and had no lock on door,(had to use suitcases to keep door closed) child was terrified crying, carpet soaked through, hair on toilet, ants on toilet seat and was told nothing could be done and tried demanding a 50euro deposit (that takes up to 6weeks to be returned btw). next day left with no room at all having to change in public toilets. in the rain walking the streets to be told at 6 o clock they realized room was unlivable could only give me another one bed room till I demanded what I booked over 6 months ago (two queen beds) after two days of trying I finally received the room I had booked also resort fee returned and "free breakfast" which actually cost us 17euro. In the end I dealt with a nice lad who sorted all this for me and had no problem from there out but a 2 day wait for a room when only travelling for 5 days is unacceptable especially with the price it cost in first place we missed out on our park days. should work on customer relations and manners. other than that good location.
Used Priceline to book two rooms, they charged a resort fee on priceline. When checking in we had to pay another fee for each room. It was late and I was tired so I let it go. The rooms were decent size, could use an upgrade as people have posted. The remote had tape holding the batteries in and the vent in bathroom was very dirty. WIFI only worked in one of the rooms, and the hot tub was not hot at all. SO really confused what resort fee was for. I was not expecting perfection but come on. The tvs they have are CRT's that you can not longer give away to Goodwill. I have had emailed them about the extra fees.
Hotel is not fancy. It is clean , met basic needs and people who work there are nice. Good place to stay when you don't want to spend a fortune to sleep. Good place to stay for day to theme park to rest before leaving for home
The hotel and conference center was very good and staff was very helpful.Planning our event with Ms Tucci was successful, Ms Tucci is very professional.We are planning several more events at this hotel.
As the title suggests. The pools were filthy. The rooms went clean dusty. Peeling bath with rusty wastes. Don't be fooled by the conference centre pictures. The road noise was bad had to be moved and still noisy too sleep. Waiting too see if we get compensation fron tc.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 652 rooms
- Pool (heated)
- Free parking
- Room service (fee)
- Fitness centre
- Beauty salon (fee)
- Gift/souvenirs shop
- Games room
- Convention centre
- Free scheduled shuttle to Universal Orlando, Wet'n Wild and SeaWorld
- Air conditioning
- 1 king size or 2 double beds
- Full bathroom
- Hair dryer
- Coffee/tea maker
- Mini fridge
- In-room safe
- Occupancy up to 4 persons (max. adults: 4 / max. children: 2)
Resort Location Map
International Palms ResortOrlando,United States
- Hotel Contacts
- Extra Info
6515 International Drive, Orlando, FL 32819-8217
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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