Residence Inn by Marriott Lake Buena Vista
- What's Included
I used to stay here all the time from when it first opened until now but after this time, I probably won't return. This hotel is not that old and yet needs renovations. The beds are lumpy, the bathrooms need an upgrade. When I fist arrived, we checked in on Tuesday night everything seemed ok. We got up, showered and headed to the parks. After a long, hot day, we needed to shower again. When I started my shower, I noticed that the hot water was not coming on. I waited for approximately 5 minutes and still no hot water. I had no choice but to take a cold shower. As I got out of the tub, I noticed that there were no towels. The maid never replenished the towels but left the old wet ones on the floor. So that's what I had to use to dry off. When my friend called the front desk to ask about the hot water, they replied "it should be fixed in a few days". Are you kidding me? They can't find anyone who knows how to fix this quicker? And about the towels, they just apologized. If you're a maid, you have one job and that's to take care of the rooms. How do you forget towels? I won't be returning.
I haven't stayed there yet but I was planning to until I read the recent reviews. My birthday plans for my 60th birthday for many years (was at Epcot with my 6 kids 18, 11, 8,8,6 and 4 in 2000) was to return without children and actually enjoy Epcot. Are these renovations still going on? I intended to stay 1/19 to 1/24.
If you have a big family like I do, Residence Inn, gives you the variety to chose from different suite categories, from family suites, jr. suites, 2 bedroom suites, 1 bedroom sites, rooms with different bed types such as king beds in master & queens in second etc., and best of all "complimentary full buffet breakfast" It's the best of both worlds. Sometimes is nice & splurge, but sometimes you have to save some money & this is just the place for that.
We stayed here in October 2008 & 2011. We had the 2 bedroom, 2 bath suite with kitchenette and living room. Clean and comfortable queen beds in one room, 1 king in the second bedroom. Mirrors with sinks are outside the bathroom, which is handy if someone is showering, you can still get dressed in ready without losing anytime. Deep drawered dressers, love seat and chair in living room to relax in, table and chair set for 4, and kitchenette. Lots of room to spread out in this suite. Kitchenette is equipped with stove, fridge, dw, microwave, cookware, drinkware, utensils, and oven. We went to Publix to pick up some fruit, snacks, frozen items too. Very handy location to a number of places in Orlando. Probably a 15-20 minute drive to Disney property and grocery store. Less to Seaworld and Discovery Cove. Complimentary breakfast buffet and dinner some evenings. Wine bar by the pool. During dinner, the manager sometimes came around to top up your wine. Nice to dine by the pool or patio for either meal and enjoy the warm weather and sunshine. Staff is friendly. Only problem was at business center computer, where once I had to ask staff to politely remove a guest who had been holding up the only computer by online shopping for almost an hour. Good sized parking area too. Close to outlets, you can see the buildings across the freeway from the parking space.
Usually we really like our stays at Residence Inns, but this stay had much to be desired. First, when we drove in, the front door was not to be found. Instead, the front staff were sitting at tables outside because the lobby was being renovated. I understand renovations, but it is disconcerting to pull up and hand your credit card to someone sitting outside. The front desk staff was friendly and courteous and switched our 1-bedroom to a family suite because having two twin beds was better for our family with a 12-year-old and 10-year-old boys. The room layout was fine, but the toilet was dirty, and our front door was very hard to open. At one point, it took several minutes to yank on it to get out. Good thing there was no fire. It was just as hard to close, and we discovered it hadn't latched when we went down to breakfast. Fortunately, no one else discovered that while we were gone.Breakfast was a madhouse. Tables, plates, and silverware were hard to come by and a wait to get. They ran out of drinks and various food items. It is December and a busy time, and we did go down to eat during the last hour of service, but it was not a pleasant experience. We were happy to only stay one night and don't plan to return. It will take much more renovation to improve the experience here.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Heated outdoor pool
- Sports court for tennis and basketball
- Business centre
- Complimentary continental breakfast
- Restaurants nearby
- Scheduled transportation to Disney and Universal Studios
- 1 King Bed & sofa bed or 2 Queen beds & sofa bed
- Separate sleeping and living room area
- comp High speed Internet access
- fully equipped kitchen, microwave, full sized refrigerator, stove top or range
- TV and VCR
- sleeps up to 3 adults or 2 adults and 2 children
Resort Location Map
Residence Inn by Marriott Lake Buena VistaOrlando,United States
- Hotel Contacts
- Extra Info
11450 Marbella Palms Ct, Orlando, FL 32836-6234
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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