Residence Inn by Marriott Lake Buena Vista
- What's Included
This is a good Family Hotel with complimentary (But definitively not healthy) Breakfast included and options for multiple bedrooms which is a plus traveling with teenagers.The hotel is clearly warn down by the hordes of tourist in the area and could do with a make over.The hotel states as a general amenity that there are a safe in the room which we where unable to locate but was swiftly installed by staff upon us complaining about this.After returning after a long day at Universal it knocked at our door 9.30 PM .. Housekeeping that wanted to clean the room .... that is a first after staying in many hotel around the globe ...We kindly declined ...But generally a practical and affordable family hotel ...
At the very moment we checked in, we had problems with parking. Cars were parked illegally all around the hotel. I have never experienced this with a Marriott hotel. The pool, room, and breakfast was great. However, the time for breakfast was off for a Marriott. It was really short from 7-9, or something like that. I guess they wanted to push the people out of the door.
We stayed here on July 15th at the beginning of our vacation, we then moved to a Disney resort and had reservations at this hotel again after our resort stay. On July 21st, we arrived at the hotel after a long day at the parks and found that even though I had done a confirmation that day that we would be staying, our room had been given away sometime after 6pm. There was some problem with the card on file that we used. The mystery to me is that we stayed on July 15th with no problem with the same exact card. I then used the same exact card to stay at another Marriott hotel that night because we could not stay at this one. Ok so problems happen sometime, but it was not handled properly. We made a reservation, we confirmed the reservation, there was a problem with a charge that night then instead of us getting a call or being asked for another card, our room was given away. The manager on duty was polite, but simply said "We are full, there is nothing I can do". He did NOT try to find us another room or anything. The Marriott reservation desk did get us a room at a nearby hotel (TY to the reservation desk!). So this hotel is off my list, won't stay there again. We have stayed at this exact same hotel on a couple of other Orlando trips, but this experience has got me really frustrated with them. I hope this is a one off problem, but I will not take a chance at this hotel ever again.
We just stayed one night and for what we paid, were very happy!As for the negative reviews,everyone needs to have worked in the hospitality business some time in their lifetime like I have. These employees are doing their best for the conditions they're faced with daily!They aren't "singling you out" or treating you worse than everyone else!Sometimes bad stuff happens especially with an older property.I overheard someone complaining to the GM about something and his reply was that they had just had a bad rainstorm and there was some kind of flooding problems.Stuff happens!!We had a great stay! Loved the kitchen, separate living area from the bedroom. Noise level was good considering how full they were.Pool was fine, tiki bar OK.If you want a big pool and bar go to a Disney property and pay the big bucks!
We only stayed for a night here and the staff was very friendly. Room was just enough for my family and It is not too far from the attractions. Nice and friendly. There was a party going on there but the staff let us know when we checked in. We did not hear a thing. Great place to stay to save money.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Heated outdoor pool
- Sports court for tennis and basketball
- Business centre
- Complimentary continental breakfast
- Restaurants nearby
- Scheduled transportation to Disney and Universal Studios
- 1 King Bed & sofa bed or 2 Queen beds & sofa bed
- Separate sleeping and living room area
- comp High speed Internet access
- fully equipped kitchen, microwave, full sized refrigerator, stove top or range
- TV and VCR
- sleeps up to 3 adults or 2 adults and 2 children
Resort Location Map
Residence Inn by Marriott Lake Buena VistaOrlando,United States
- Hotel Contacts
- Extra Info
11450 Marbella Palms Ct, Orlando, FL 32836-6234
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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