Rosen Centre Hotel
- What's Included
Very large hotel, clearly caters six days a week for conventions - all sorts all kinds. This creates for a very busy bar and pool area. It is exceptionally noisy even at midnight. During the day the delegates take over the pool area and are noisy. The hotel itself has 24 floors and restaurants. The rooms are tidy but very dated, old ironing board cupboard still on the wall in the bedroom. The hotel feels very impersonal. You will see front desk staff booking in and out only, or if you have a problem. We stayed for two weeks and only ate once in the pool bar, very nice food but too noisy. Such a shame but still not a holiday hotel- so family's stay away, not what I would call 4 star - Thanks Virgin Holidays !!!
Upon arrival the valet guys literally are asking for cash tips over the $25 a day fee. Walked into the hotel and a cleaning lady was having an all out argument with a customer because the customers child placed their fingers on glass window... walked up to the front desk during this argument and the staff was visibly nervous, was supposed to have two rooms with King bed and was given two double bed rooms. Beds were very uncomfortable and hotel was extremely loud till about 3 am...I would never stay here again... it's a tourist trap with zero hospitality
We were with a group traveling to Orlando and this was the recommended hotel. We reserved a two bed room months ahead of time. When we checked into the hotel, they only had rooms with Murphy king bed available. It was ok but not what we expected. They were not willing or able to move us to another room during our four day stay. The front desk told us parking was free. Parking charges were added to our bill and we were told a different story at check out. We requested toilet paper since we were out and none was delivered to our room. We borrowed a roll from another room. Service was not good at the Rosen Centre Hotel. WiFi was spotty.
My company made a reservation for a room in April of 2017. One day before travel the hotel advised via email that they had overbooked reservations and I was to be bumped to a sister property one mile down the road. No accommodations were made for the inconvenience and the hotel manager was rude and unprofessional. On top of this the pool was dirty with broken glass on the deck left unattended for hours. I spoke with others at hotel and got the same story of poor food, unprofessional employees, and dirty or broken hotel rooms.
Stayed here for 3 nights to attend a professional society meeting. Check in was easy. Staff were friendly. There were no issues even though 2 of my nights were being covered by my professional society and one by me. The room itself was clean, Newly renovated. I stayed on the 22nd floor. The view was great. My issue: the air conditioner has a motion sensor. In theory this is great because it's more environmentally friendly and conserves energy. If I'm not there the ac doesn't need to be running. The problem is that when I sleep I'm not walking around the room. So the air shuts off. I woke up every night after about 1.5- 2 hours to a hot room. I would get up and walk by the thermostat to get the air triggered again. This does not allow for a comfortable nights sleep. It makes for a restless and sweaty night. The Rosen center needs to rethink this technology or find a work around that doesn't lead to restless, hot central Florida nights. I visited the spa and received a deep tissue massage. It was a good massage. Gratuity was automatically added. So a $130 massage is $150. Ok. Since I was part of a convention that was taking place in the Rosen Center itself I would have thought the hotel would have offered some sort of discount. But they did not. My final night someone working for the hotel loudly banged down the hallway at around 3am sliding bills/receipts under the doors. I was already awake because of the issues with the motion sensor air conditioning. It was loud enough that had I been asleep it would have awakened me. Most hotels have a complementary fitness center. The Rosen place does. The fitness room costs $15. I chose to run in 100degree heat rather than pay to workout. This hotel has potential. But they need to make some adjustments especially when they are going to host conventions and meetings. The staff were friendly and helpful to me. The room I stayed in looked nice. Fix the motion sensor issues with the renovated rooms and their air conditioners. I don't mind it being off while I'm out of the room, but getting hot at night was not pleasant. Offer discount to the spa for those there for conferences. Allow conference groups complimentary use of the fitness room.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1334 Rooms
- 6 Restaurants
- 2 Bars
- Fitness Centre
- Complimentary WiFi
- Business Center
- Meeting Rooms Available
- Laundry Facilities
- Valet parking (fee)
- RV, bus, Truck parking (fee)
- Hair SalonÂ
- Fitness Centre
- Scheduled theme park transportationÂ
- 2 Double Beds
- In-room safe
- Flat panel TV
- Complimentary WIFI access
- Iron & Ironing board
- Coffee/ Tea Maker
- Pay Per View Movies ($)
- Clock Radio
- Air Conditioned
- Hair Dryer
- Maximum Occupancy 4, Maximum 2 Children
Resort Location Map
Rosen Centre HotelOrlando,United States
- Hotel Contacts
- Extra Info
9840 International Dr, Orlando, FL 32819-8111
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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