Rosen Centre Hotel
- What's Included
Rosen center is a typical convention center hotel sitting next to the Orlando convention center. The hotel itself is not that attractive comparing other convention hotels in Orlando, besides the location is kind of remote. The rooms are small with outdated furniture. But this hotel beats other convention hotels nearby by its phenomenal service. From front desk to concierge, housekeeping to restaurant staffs, all are competing with each other to show how to go above and beyond to satisfy the guest. Check-in process was super-fast and the gentleman who was checking me in was very friendly. Concierge staffs are very informative and helpful as well. Housekeeping staffs are very sincere and work really hard to keep the hotel very clean. I was greeted by the housekeeping staffs on the floor every time I was walking by. I was inquiring with one of the housekeeper on the floor to find out nearby store where I can buy a toothbrush and toothpaste. He said no worries, if you can tell me your room number I will deliver to your room no need to go to the store. And he did it with a sheer smile. I was blown by that type of service. The hotel staffs are the real gem for Rosen Center.I wasn’t impressed with the food at all. Banquet food was the worst I ever had. Restaurants and the bars are ok, but it is pricey.
The rosen is a very nice hotel. We were there for a convention over the weekend. The deli/pizza restaurant has a walk up counter to order. I experienced an extremely rude employee named Brian. Normally i am not one to complain. However, this level of poor customer service was inexcusable in my opinion. I expressed my displeasure to the front lobby hotel manager on the floor. He stated that he would let the restaraunt manager know about the situation. He also stated that he knew the employee i was complaining about and it didnt suprise him. He said he would make a note about the incident in my reservation so it could be followed up on.... i received no contact from management on the follow up...,and since this manager knew there was an issue with this Brian...then they have been on notice and my experience with rude Brian should have been avoided. Why keep rude employees on a front line area? It only takes one bad experience to ruin an otherwise nice trip. It was also very disappointing that management did not follow thru with contacting me about the situation.
If you want to be aggravated go to this hotelTired dirty feeling roomsTerrible service And so many people show up at one hotel the Rosen Shingle and they are suppose to be here and what a let downthe entire system of 3 rosens is a huge confusion Good luck
Stayed at this hotel for the first time on February of 2017. Great location, and great views, friendly staff and fast room service. That's about it. The walls are paper thin, and you can hear everything. My toilet ran every 20 minutes, the sheets were scratchy, and the towels were poor quality. The food that was served for our meetings was bland, and not great at all. The only good meal i had was when i ordered room service. The Internet was awful, and cut out all the time. I won't be back
My husband and I stayed here for two nights after cruising out of Port Canaveral and before our return home via the Orlando Sanford airport. The location was ideal - close to the Eye and some great restaurants, ideally located between Universal and Disney, as well as ideally located near both of Orlando's premium outlet malls. We were quite busy during our stay so didn't make use of very many of the hotel's amenities, but it was clean, well kept, spacious, and beautiful. Our room had a beautiful view of the Orlando Eye and surrounding area. We lucked out getting this hotel on Hotwire and will definitely be back!The parking is free for hotel guests (this was unclear based on the various reviews I read before we went so I wanted to mention it here). Other reviews also mentioned the long walk - but the majority of that walk is inside the hotel, and is nothing compared to the walk to the Disney parking lots!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1334 Rooms
- 6 Restaurants
- 2 Bars
- Fitness Centre
- Complimentary WiFi
- Business Center
- Meeting Rooms Available
- Laundry Facilities
- Valet parking (fee)
- RV, bus, Truck parking (fee)
- Hair Salon
- Fitness Centre
- Scheduled theme park transportation
- 2 Double Beds
- In-room safe
- Flat panel TV
- Complimentary WIFI access
- Iron & Ironing board
- Coffee/ Tea Maker
- Pay Per View Movies ($)
- Clock Radio
- Air Conditioned
- Hair Dryer
- Maximum Occupancy 4, Maximum 2 Children
Resort Location Map
Rosen Centre HotelOrlando,United States
- Hotel Contacts
- Extra Info
9840 International Dr, Orlando, FL 32819-8111
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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