Walt Disney World Swan Resort
- What's Included
We arrived early and knew we could not get to our room. We were told that since we were gold members (the Dolphin is owned by Sheraton) we were to get an upgrade to a room with a balcony. And since we were celebrating our anniversary we got drink coupons. Great! We returned to get into our room and was told to take the elevator which we did. I guess it was our fault that we assumed the floor but there is a difference between the 11th floor with the balconies and floor one in the basement with no balcony. Once we figured out where we belonged, we opened the door to our room to find the toilet running. Also, the air conditioner could not be turned down below 72. We had to get maintenance. Also, our alarm clock was an hour off and could not be changed (believe me we tried but there was no way to change it) We had to get a replacement. From then on it was great. Being on floor 1 is actually convenient. You walk right out to get the boats to Epcot and Hollywood studios. The escalator was right there to take you to the buses. Also, the Picabu Buffeteria was around the corner for breakfast. Everyone in Picabu were wonderful and helpful. Then it was our last day. We asked for a late checkout (4 pm) when we booked since we had a late flight. No problem. We even verified with the front desk the day before so we could get a full day in the parks. Again, no problem. We were standing in line for a ride at 9am and got an email saying we had to check out by 11. I called and was told no one gets a 4 pm checkout. After the ride was over we went back to the hotel and spoke to the front desk. Why were okayed the day before but now had to check out. Again, no one gets a 4 pm check out. They are booked up and we had to get out of our room. I am not sure if we will stay here again. We enjoyed the convenience and most of the staff, but I just do not like being lied to...
we've been to Disney so many times and see the dolphin. Finally we stayed there during the food and wine festival in Epcot. The pool area is amazing and they have great restaurants inside the hotel. its right by Epcot and Hollywood studios you can walk to both or take the boat. we loved the bar in the lobby. it really rocks at night and they have live music on some nights
We go to Disney about every 2 months. Weâ€™ve stayed many times over the years at both the dolphin and swan. This trip, for my birthday was by far the worst. The beds were hard as an actual rock as were the pillows. There was hair on the shampoo housekeeping left us upon arrival. Furthermore, our room was not ready at the 3pm check in time and when I asked why not- I was told that really check in only began at 3pm. And that could last from 3-5pm or even longer. I will likely avoid the dolphin and the swan for further tripsWe
Just returned from yet another lovely trip! The reno on the lobby and rooms is amazing!! the convenience of the location was perfect! We've been staying at the dolphin for many many many years, it was great to run into our favorite staff members Hernando, Tiblez & Minda! we have seen them every trip for years AND they remember us!! they are always friendly and warm! Always accommodating, they are an absolute benefit to the walt disney world dolphin family!! we honestly look forward to seeing them every year!!!
the dolphin is always great,our 16 year in a row ,want to thank michelle the reservation superviser who always helps us with our room with our special needs grandaughter,theresa.kathleen riley asst,mgr. and steve stella mgr.weregreat t to us ,and the food love has really improved since they too over.nate real,fountain mgr.was great to us,every night we took our grandaughter for ice cream.mark fountain staff member,and everyone at fountain was wonderful.the buffateria staff was great as always..cant wait until next year.thanks to entire hotel staff.great maid on our floor.thanks to joe lopez mgr of room service with his personal touch.love the dolphin.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Disney Character dining
- Disney golf courses nearby (fee)
- Gym (fee)
- Spa (fee)
- Disney shops
- Wireless Internet (fee)
- Parking (fee)
- 1 king-size or 2 queen-size Heavenly Beds®
- Full bathroom
- In-room safe
- Maximum occupancy 4 persons
Kids 2 to 9 Eat Free - Choose from kids' menu at select restaurants when dining with a paying adult (maximum 2 kids per room).
For the Kids - Kids activities available for a fee.
Complimentary transportation! Disney Resort Guests are free to enjoy complimentary Disney transportation throughout the Walt Disney World Resort. Just steps from your door, boats, buses and monorails await to transport you from the Theme Parks, Water Parks, the Downtown Disney area and more.
Free Magical Express transfers: If you choose the package with transfers, Disney's Magical Express Service is complimentary and exclusively available when you stay at a Disney Resort Hotel. Motor coaches pick you up at Orlando International Airport and take you to your Disney Resort Hotel, while your bags are picked up and taken to your room. And when your vacation's over, you and your bags are taken back to Orlando International Airport.
Extra Magic Hours! Disney Resort Guests can enjoy the Extra Magic Hours Benefit. Each day one of the Theme Parks opens an hour early or stays open up to three hours after regular Park closing, so you can experience some of the most popular attractions. Valid Theme Park admission and Walt Disney World Resort ID are required.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Walt Disney World Swan ResortOrlando,United States
- Hotel Contacts
- Extra Info
1500 Epcot Resorts Boulevard, Orlando, FL 32830
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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