Westgate Lakes Resort & Spa
- What's Included
OverviewLakefront Villa Complex situated 1 mile from Sea World & 2 miles from Universal Studios.
The staff were polite. Our neighbors on the other hand were extremely loud all throughout the night. I'm not going to make this extremely long because I left a review of this place on Yelp. Pull out sofa was uncomfortable and the mattress was too small and too thin for the frame. There are places to eat on the premises. There are places to play on the premises. The best part of our stay was the mini bowling alley on the property- awesome.
Do yourself a favor and read the reviewsNever ever ever againFirst floor patio doors didn't even lock. Dishwasher overflow's. telephones didn't work. Furnished like a halfway house. Wi-Fi didn't work for more than half of our stay. Everything in the kitchen was filthy
Months ago we prepaid for 4 nights in a 3 bedroom. We got hit with Hurricane Irma and were scheduled to be at Westgate right afterwards. We called to cancel because we had alot on our plate with Hurricane clean up. Their exact response was "sorry, it's non refundable and our resort is great condition so the issue is on your end, not ours. No refund". As to not throw away our money, we still reluctantly showed up for our reservation. We were stuck for 4 days in a room with and A.C. that would barely work. We were at 80 degrees in the room at most times, sometimes dropping to 75 then right back up. We had the thermostat at 70 degrees the entire time. We called the front desk a half of dozen times, a technician would come and nothing ever got fixed. So disappointed with the fact they wouldn't let us cancel to deal with the aftermath of Irma and then not fixing our AC or even offering to move us after several calls to them!
We evacuated here during Hurricane Irma and were extremely pleased by our choice. In spite of the looming disaster EVERY single staff member were pleasant, professional and accommodating! Many went out of their way to ensure our comfort and safety. The room was clean, efficient & safe. Drafts restaurant had great food & reasonably priced, plus amazing staff! The market place has everything you could want or need to support your family vacation without leaving property, and the property has mini golf, tennis, basketball, volleyball, kayaks, peddle boats, arcade, shopping, fire pits, walking paths and beautiful sunsets. We'd all go back and stay here! Thank you to the staff!
I evacuated to this Hotel for Hurricane Irma. I came from Miami and then the hurricane turned toward Orlando and I know what hurricane windows are and they had none. One person said I could board up the windows myself, they had the boards. I was with 3 children and decided to move to a hotel with storm windows. I called and told them I was checking out they said I must come to the front VIP desk. I went and they said they could not do that , the line to check out was well over an hour wait. I spoke to a nice women and she said no worries she marked my file that i checked out for safety and was told not to worry that they would give me a refund. Returned home and I calledto make sure that I would get the $500 credit and they said that I never checked out, which I did. I have the womens name who said not to worry but they said that I stayed. These people are cons Hurricane Thieves the Governor of our State would be disgusted in people like you. Hotel was a cheap Motel 6 maybe worse no one spoke English
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1,990 Rooms
- 7 Pools
- Children's pools
- Restaurants on site
- Laundry facility
- Spa on site (fee)
- Gym on site
- Kayaking (fee)
- Tennis (fee)
- Business center
- Gift shop
- Mini grocery store
- King Bed
- 1 queen sleeper sofa
- Hot tub
- Satellite/Cable TV
- DVD player
- Balcony or patio
- Full size refrigerator
- Coffee maker
- Full stove
- Max occupancy: 4
- Max child occupancy: 2
- King Bed
- 2 double beds
- 1 queen sleeper sofa
- Sofa bed
- Max occupancy: 8
- Max child occupancy: 4
Resort Location Map
Westgate Lakes Resort & SpaOrlando,United States
- Hotel Contacts
- Extra Info
10000 Turkey Lake Road, Orlando, FL 32819-8007
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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